John Elvin Raymundo

AML/KYC Compliance Specialist with experience in customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, sanctions and PEP screening, customer risk assessment, and financial crime compliance. Skilled in identifying suspicious activities, conducting compliance investigations, reviewing customer documentation, and ensuring adherence to AML/KYC policies, internal controls, and regulatory requirements. Strong analytical and investigative professional with excellent documentation and case management skills, committed to maintaining compliance standards, mitigating financial crime risk, and delivering accurate, timely decisions in banking and fintech environments.

Quality Control Operator at Raritex Trade Ltd. (2025-04 – 2026-03)

• Performed identity document verification by reviewing passports, national identification cards, driver's licenses, and proof of address documents to ensure authenticity, completeness, and compliance with internal verification standards.
• Conducted detailed document authentication to detect signs of forgery, tampering, image manipulation, and other indicators of fraudulent submissions using AI-assisted verification tools and manual review techniques.
• Evaluated submitted documentation against established verification guidelines, ensuring accurate validation and consistent application of quality and compliance standards.
• Maintained thorough attention to detail while supporting secure customer onboarding through accurate document verification and quality assurance processes.

Verification Specialist / Client Onboarding Specialist at Kraken.com / Payward Inc. (2018-01 – 2025-02)

• Performed identity document verification by reviewing passports, national identification cards, driver's licenses, and proof of address documents to ensure authenticity, completeness, and compliance with internal verification standards.
• Conducted detailed document authentication to detect signs of forgery, tampering, image manipulation, and other indicators of fraudulent submissions using AI-assisted verification tools and manual review techniques.
• Evaluated submitted documentation against established verification guidelines, ensuring accurate validation and consistent application of quality and compliance standards.
• Maintained thorough attention to detail while supporting secure customer onboarding through accurate document verification and quality assurance processes.

QA Analyst at Kraken.com / Payward Inc. (2018-01 – 2025-02)

• Evaluated verification specialists' performance to ensure compliance with quality standards, internal policies, and operational procedures.
• Conducted quality assurance reviews of customer verification cases, identifying errors, inconsistencies, and opportunities for process improvement.
• Delivered structured feedback and coaching to improve accuracy, consistency, and overall verification quality across the team.
• Maintained quality assurance documentation, tracked performance trends, and prepared reports to support management decision-making.
• Partnered with team leaders and cross-functional stakeholders to implement quality initiatives, strengthen verification processes, and improve operational efficiency.

Compliance Analyst at Kraken.com / Payward Inc. (2018-01 – 2025-02)

• Conducted compliance investigations by analyzing customer activity, transaction patterns, and account behavior to identify potential fraud, money laundering, and policy violations.
• Performed customer due diligence (CDD) and enhanced due diligence (EDD) reviews for high-risk customers, ensuring compliance with internal policies and regulatory requirements.
• Reviewed and actioned confirmed fraudulent accounts while maintaining accurate documentation and adherence to compliance procedures.
• Communicated with customers to obtain information and supporting documentation required for compliance reviews and ongoing investigations.
• Managed compliance cases through Zendesk, ensuring timely case resolution, accurate recordkeeping, and appropriate escalation of high-risk matters.
• Documented investigation findings, risk assessments, and case outcomes to support audit readiness and regulatory compliance.

Bachelor of Science in Information Technology – Colegio de San Juan de Letran - Calamba (2006-06 – 2008)