Jasmine Perry

Many years in the Human Service field. I have been a Certified Nurse Assistant for 18 years, while servicing all other duties including Children and Families.

Social Worker at Guilford County Department of Health and Human Services (2018-03 – Present)

• Provides prompt and thorough investigations when a report of abuse, neglect, or dependency is received by the department.
• Accessing the case for facts, to address the concerns of abuse or neglect, and the risk of harm to juveniles, in order to determine whether protective services should file a petition of the juvenile.
• Follow and implement the procedures, policies and guidelines as provided by the State of NC and the legal system.
• Knowledge of the NCFAST system, to implement accurate documentation and direct families to appropriate branches such as Medicaid and Food/nutrition
• Attend court and testify as needed case by case
• Resolve conflict with families and while utilizing decision making skills
• Front-loading services for family's case by case with community partnership including domestic violence
• Correspond with Law Enforcement, Court System, Pediatricians, Schools, community agencies, and neighboring counties to investigate concerns of safety and well-being of juveniles
• Analyze situations and determine appropriate courses of action immediately in short time spans and often under very stressful conditions
• Complete intake reports on as needed basis

Certified Nurse Assistant at Bright Star Care Agency (2016-06 – Present)

Collected and reported data on topics such as patient encounters and problems to management.

• Explained policies, procedures, or services to patients using medical or administrative knowledge
• Coordinated communication between patients, family members and medical staff
• Monitored vital signs, blood pressure, pulse, temperature and respiration
• Traveled to different residences, meeting new patrons while assisting and providing client care.

Qualified Professional/ Medical Coordinator at Servant's Heart Ministries (2015-03 – 2018-03)

• Worked collaboratively with other members involved with the Plan of Care team including counselors, social workers, psychologists, parents/guardians, pharmacy, Sandhills Center(LME), and Behavioral Health staff to provide a interdisciplinary approach to care
• Reviewed consumer Individual Support Plans annually with the coordination team to ensure all needs are being captured
• CPR Certified and NCI trained
• Supervised thirty plus staff, alone with developing monthly staff progress plans and assisting the Assistant Director with monthly staff meetings
• Oversaw all medical aspects of the agencies Day Program and Residential services, keeping all records updated and confidential while Supervising all staff to ensure medications are given properly and medication administration records are documented accordingly and incompliance with the State/ Reviewers
• Maintained compliance with the areas LME/MCO by reviewing all agency documents and residential paperwork completed by staff to insure accuracy and completion
• Established relationships with Case workers and Care coordinators to ensure that all consumer eligibility documents were intact and renewed to ensure benefits were in good standing which includes Medicaid/ Medicare documents and insurance cards for the Department of Social Services
• Completed and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, progress notes, medication errors, quarterly reports, incident reports and consumer release information forms while maintaining confidentiality of records relating to clients' treatment plans
• Attended monthly treatment team meetings and fax all data to Behavior Support Specialist at the end of every month
• Completes weekly billing, for Cardinal Innovations and Sandhills Center utilizing specialized portals and systems
• Scheduled and confirm consumer diagnostic appointments, surgeries, and medical consultations
• Operated office equipment, such as voice mail messaging systems, word processing, excel spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
• Developed relationship with our local pharmacy, by calling in refills and new prescriptions and managing consumers accounts and monies
• Collects timesheets and tallies for adequate hours worked from staff

Employment Support Professional/Administrative at Monarch Inc (2013-05 – 2015-05)

• Counseled Mental Health, I/DD, Substance Abuse and At Risk Youth clients and Adults for Vocational Rehabilitation and Care Coordinators, providing job development and long term support
• Prepared and maintained records, case files including documentation such as consumer personal and eligibility information, services provided, consumer contacts, and relevant correspondence with Vocational Rehabilitation Counselors working with the population of Mental Health and I/DD consumers
• Developed and maintained relationships with employers, community referral sources, such as schools and community groups
• Provided adequate consumer transportation
• Maintained contact and rapport with clients during job training, following up on job placements, identifying and resolving problems, evaluating and writing job placement issues and counseled/ referred clients to benefits specialists regarding earnings
• Located barriers to client employment, such as inaccessible work sites, inflexible schedules, and transportation problems, and worked with clients to develop strategies for overcoming barriers
• Planned and developed resumes and job searches which included online and paper applications along with administrative tasks such as writing reference letters, copy, printing and mailing documents using Microsoft Word and Excel
• Set priorities and deadlines adjusting the ethic of work to meet team and consumer needs

Medication Technician/Certified Nurse Assistant at Brookdale Senior Living (2012-01 – 2014-02)

• Administered prescribed oral medications, under the written direction of physician and MAR documentation
• Developed employee schedules and provided training as needed
• Verified and acted on physician orders, reception of patients and their families
• Answered patients call signals, signal lights, bells or intercom systems to determine patients' needs
• Documented and reported observations of patient behavior, complaints or physical symptoms to nurses
• Worked cooperatively with other departments to facilitate the smooth and efficient care of clients
• Transported residents to and from appointments, utilizing company vehicle with safety precautions

Habilitation Technician at Triad Coordinated Services (2012-01 – 2012-06)

• Worked with children with Autism and Mental Disabilities building rapport and offering support
• Developed one on one skills with clients such as gaining independence and recorded client documentation
• Provided adequate transportation

Bachelor of Science in Rehabilitation Studies – Winston-Salem State University (2012-12)