Jasmine Sumal

I am a hardworking, polite, and well-presented individual who thrives in team environments. I have a strong passion for customer service and enjoy going the extra mile to meet expectations. I hold a qualification in Sport Science from Langley College and have previously completed courses in Customer Service and Retail as part of the "Advance to Go" program.

During my studies, I gained direct experience through work placements at Sainsbury's in Taplow and various charity shops. This experience has reinforced my commitment to helping others and ensuring customer satisfaction. I also completed a Travel and Tourism course, which allowed me to explore the UK and global destinations, enriching my knowledge of diverse cultures, continents, and capitals.

Volunteer - Calthorpe Park School

(2025-07)

I have recently volunteered with Calthorpe Park School to assist on a school field trip to London science museum where I was responsible for a group of 11-12 year old students.

• Safe guarding
• Taking registers
• Instructing the students enjoyed their visit and learning science and physiology

Apprentice Gym Instructor and General Assistant (Swim Teacher) - Windsor Leisure Centre - Windsor

(2022-01)

In my two years at Windsor Leisure Centre, I have gained experience in multiple departments, including reception, café, gym, and leisure and recreational areas.

• Assisted in setting up events
• Overseeing customer inquiries
• Providing support in the café
• Successfully completed Level 1 Swim Teacher qualification
• Currently working towards Level 2 Swim Teacher qualification

Retail Assistant/Checkout - Tesco, Windsor - Windsor

(2019-11 - 2022-12)

I provided excellent customer service by assisting elderly customers, managing checkout operations, and ensuring products is stocked.

• Received positive feedback through "Wow" comment cards
• Earned recognition with a "Gold" award from management
• Earned "Christmas Superstar" award

Retail Assistant - Primark, Staines - Staines

(2019-06 - 2019-11)

I worked in various departments, assisted customers in fitting rooms, with till operations.

• Ensured that products were organized and stocked

Retail Assistant - Trespass, Windsor - Windsor

(2018-01 - 2019-06)

I worked in an outdoor clothing store, helping customers find products, handling till transactions, managing stock, and collaborating with the team to provide an excellent customer experience.

Waitress - West Cornwall Pasty Shop, Windsor - Windsor

(2016-10 - 2017-01)

I took orders, served food, made hot drinks, and managed payments.

• Maintained the shop floor
• Ensured cleanliness and order

Admin Assistant (Volunteer) - Helen and Douglas House, Windsor - Windsor

(2016-01 - 2016-01)

I assisted with administrative tasks, including organizing and labelling stock, working as part of a team.

Work Placement - Sainsbury's, Taplow - Taplow

I helped with stock management, deliveries, and customer service, contributing to the team effort in a retail environment.

Visual Merchandising Technician (Work Experience) - East Berkshire College, Windsor - Windsor

(2014-01 - 2016-06)

I supported the visual merchandising department, setting up classrooms and creating displays to promote the department.

• Assisted teachers and students with materials and tools

Personal Options Programme - Employability - East Berkshire College, Langley (2013-09 - 2014-06)

BTEC Art & Design - Art and Design - Windsor Girls School, Windsor (2010-09 - 2013-06)

OCR Science - Science - Windsor Girls School, Windsor (2010-09 - 2013-06)

GCSE - Maths and English - Windsor Girls School, Windsor (2010-09 - 2013-06)