Service Delivery Manager
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Experienced Enterprise and Mid-Market Service Delivery/Account Manager with over 20 years of Account and Business Development knowledge within the IT Industry focusing on Service Delivery, driving revenue growth and maintaining client/business relationships. Skilled in building and maintaining C-Level business relationships as well as understanding their key challenges and offering compelling value solutions. Excellent knowledge of ITIL, SIAM, SaaS (CRM, Office 365, ERP), Virtualisation, Cloud Solutions, Hosting Solutions, Managed services, Mobile Technologies, IT Storage Solutions, Business Continuity/Disaster Recovery Solutions, Digital Web Development solutions and Asset Management.
Specialties: Building relationships with Customers. Focusing on adding real value to Clients.
Experienced Enterprise and Mid-Market Service Delivery/Account Manager with over 20 years of Account and Business Development knowledge within the IT Industry focusing on Service Delivery.
ITIL 4 Foundation.
