Matthew Phippen
Senior IT Service Delivery Manager
Talent
London, Greater LondonMember since November 25, 2025
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About
A commercially astute, technically proficient ITIL focussed individual with significant experience in IT service delivery management. An intuitive communicator, with the ability to engage and influence management at all levels, lead and energise technical teams, create enjoyable, encouraging environments, and deliver best-in-class IT services.
Experience
IT Senior Service Lead
EDF Energy
May 24 - Present
Education
SC Cleared
ITIL v4 Drive Stakeholder Value
ITIL v4 Foundation
ITIL v3 Planning, Protection and Optimisation
ITIL v3 Service Offering and Agreements
