Jasvir Kaur

Import/Export Logistics & Air Freight Operations professional with 14+ years' experience managing end-to-end international and domestic shipments, UK customs compliance, and time-critical export processes. Expert in CDS/CHIEF, ASM Sequoia system, CNS Portal and e-Customs, with strong capability across MAWB/HAWB preparation, freight bookings, and full import/export documentation control. Recognised for calm, customer-first stakeholder management, cross-functional coordination, and proactive issue resolution to keep goods moving on schedule.

Commercially minded leader with proven experience negotiating freight/courier rates and supporting efficient warehouse and inventory operations—bringing dependable administration and management expertise to fast-paced, compliance-driven environments.

Administration and customer support - Kirpa Builders Ltd

(2025-10)

Office administrator responsible for day-to-day operations, customer support and administrative controls for a small construction business.

• Managed front-line customer enquiries, appointment scheduling and contractor liaison to ensure smooth project communication.
• Maintained accurate records, processed invoices and supported basic bookkeeping and supplier payments.
• Implemented improved filing and workflow processes to increase administrative efficiency and information access.
• Prepared reports for management and provided ad-hoc administrative support across the business.

NIGHT EXPORT CLERK - AIR MENZIES INTERNATIONAL (AMI)

(2023-04 - 2024-08)

Handled key administrative tasks in export logistics, ensuring compliance with UK customs processes while managing customer service operations.

• Completed customs export entries using CDS system, Sequoia portal ensuring accuracy and compliance.
• Created and managed MAWB/HAWB documentation for streamlined freight processing.
• Executed export document preparation, supporting efficient logistics operations.
• Managed freight bookings at reception, enhancing operational efficiency.
• Provided high-quality customer service, resolving queries and issues promptly.

IMPORT/EXPORT AIR FREIGHT FORWARDER - PACIFIC EXPRESS CORPORATION LTD

(2010-02 - 2023-04)

Managed end-to-end air import and export operations, ensuring compliance with UK customs processes and maintaining high standards of customer service. Led negotiations with freight vendors to optimise shipping costs and coordinated logistics with internal departments to streamline operations.

• Prepare, check, and manage all relevant import documentation including airway bills, invoices, and customs paperwork
• Coordinate customs clearance procedures, ensuring all entries are submitted accurately and on time
• Monitor shipments in transit, providing updates and resolving any delays or issues proactively
• Calculate and manage duties, taxes, and associated charges, ensuring timely payments
• Supported trade compliance audits and implemented corrective actions.

A Level