Jaydon Luxford

I'm a hardworking and adaptable person with a strong work ethic and experience in both supervising and managing teams. I enjoy learning new skills, taking on challenges and helping others. I work well with people at all levels, build good relationships with colleagues and customers, and have experience with social media interactions. I'm organised, reliable, confident with Microsoft Office and happy to take on any task and see it through to a high standard.

Customer Service Representative - Thrifty Car & Van Hire

(2023-02)

• Delivered excellent customer service by managing the end-to-end car rental process, including bookings, returns and issue resolution.
• Accurately processed rental agreements, verified customer documentation, and handled payments while maintaining company compliance and procedures.
• Ensured daily reporting maintenance is up-to-date, including, fuel receipts collated, (OSV) Out of service vehicle reporting, Babcock reporting for the Armed Forces and new vehicle damage reports.
• Coordinated timely delivery and collection of rental vehicles across multiple locations. Contributed to fleet management.
• Maintained administrative records and met daily operational targets.
• Responded to customer enquiries, often driving additional sales opportunities.
• Supported branch operations with flexible duties, from car cleaning and driving, to back office administrative functions and running the branch at weekends.

Trainee Mechanic - Haines Commercial Services

(2021-12 - 2023-02)

• Assisted with MOTs and PMI checks on HGV vehicles.
• General workshop labourer.
• Assisted full engine changes.

Store Assistant - Sainsbury's PLC

(2021-11 - 2021-12)

• Christmas cover contract.
• Assisted customers and supported colleagues.
• Stock replenishments to store guidelines.

Level One Diploma - Construction Skills - CRAWLEY COLLEGE (2021 - 2022)

GCSEs - all core subjects - ORIEL HIGH SCHOOL, CRAWLEY (2015 - 2021)