Jayesh Sharma

Experienced SAP Ariba and SAP SRM Functional Consultant with 5+ years of experience in Application Management Services (AMS), implementation, rollout, enhancement, and production support across Procure-to-Pay (P2P) and Source-to-Pay (S2P) processes. Expertise in SAP Ariba Buying & Invoicing, Guided Buying, SAP Business Network, Cloud Integration Gateway (CIG), Sourcing, Contract Management, and SAP SRM. Experienced in L2/L3 support, incident management, change management, defect resolution, RCA, and SAP S/4HANA integrations.

Skilled in supplier enablement, master data governance, SIT, UAT, Go-Live, Hypercare, and stakeholder management. Proven ability to optimize procurement operations, improve system adoption, and deliver scalable SAP Ariba solutions aligned with business objectives.

SAP ARIBA and SRM Functional Consultant - HCLTech

(2020-12)

• Provide L2/L3 Application Management and Production Support for SAP Ariba Buying & Invoicing, SAP Business Network, and Ariba Cloud Integration Gateway (CIG), managing incidents, service requests, change requests, defect resolution, and problem management activities.
• Lead and support SAP Ariba implementation, rollout, enhancement, Go-Live, Hypercare, and post-production support activities across Procure-to-Pay (P2P) processes.
• Support end-to-end procurement processes including Purchase Requisitions (PR), Purchase Orders (PO), Order Confirmations (OC), Advance Shipping Notices (ASN), Service Entry Sheets (SES), Goods Receipts (GR), and Invoice processing.
• Support Guided Buying capabilities including buying channels, policy configuration, catalogue visibility, tile management, and procurement compliance initiatives.
• Monitor and troubleshoot SAP Ariba Network and CIG integrations with SAP S/4HANA, supporting procurement transactions, supplier collaboration, and master data replication processes.
• Manage supplier onboarding, supplier enablement, supplier master data governance, and Supplier Information & Performance Management activities.
• Support SAP Ariba Sourcing, Contract Management through business support, issue resolution, process validation, and continuous improvement initiatives.
• Conduct Root Cause Analysis (RCA), impact assessments, and defect resolution activities for recurring production issues and system enhancements.
• Collaborate with procurement, sourcing, supply chain, vendors, and technical teams to gather requirements, analyse business needs, and recommend SAP Ariba solutions.
• Create and maintain functional specifications, configuration documents, process flows, test scripts, user guides, and knowledge articles.
• Lead SIT, UAT, regression testing, deployment validation, release support, and post-Go-Live stabilization activities.
• Deliver end-user training, supplier training, and knowledge transfer sessions to improve platform adoption and operational efficiency.
• Provided L2/L3 AMS Support for SAP SRM 7.0, handling incidents, service requests, change requests, defect resolution, and production support activities.
• Supported end-to-end procurement lifecycle processes including Shopping Carts, approval workflows, Purchase Orders, Goods Receipts, catalogue management, and supplier-related transactions.
• Resolved complex issues related to Shopping Cart workflows, Goods Receipt reversals, user master data, organizational structure, product categories, and procurement operations while maintaining SLA compliance.
• Conducted Root Cause Analysis (RCA), workflow troubleshooting, defect resolution, and process improvement activities to enhance system stability and user experience.
• Managed organizational structures, user profiles, business roles, procurement master data, and product categories to support procurement operations.
• Supported replication of vendors, materials, plants, and organizational data between SAP ERP and SAP SRM through middleware integration.
• Prepared and executed SIT, FUT, UAT, integration testing, regression testing, and production validation activities for enhancements and releases.
• Developed functional documentation, test scripts, process documents, knowledge articles, and user training materials while supporting Go-Live, Hypercare, and post-production stabilization activities.

Bachelor of Computer Application - Computer Application - SASTRA University (2024-04)