Jc Marinel Navea

A friendly, reliable, and hard-working person looking for a full-time or part-time job. I have extensive experience working in retail and hospitality. I am a punctual team-player who helps drive customer sales whilst providing exceptional customer service.

Travel Retail Specialist at 36T Hub, Manchester Airport (06/2025 – 09/2026)

• Provided friendly and personalised customer service, helping customers find the right luxury products based on their needs and preferences, while creating a positive and enjoyable shopping experience.
• Built strong product knowledge across a range of luxury brands and used this to give customers helpful advice and recommendations, ensuring they felt confident with their purchases.
• Worked towards sales targets in a busy airport environment, engaging with a wide range of customers and making the most of every sales opportunity while staying professional and approachable.
• Helped maintain the store by keeping stock organised, replenishing products when needed and making sure displays were clean, tidy and presented to a high standard.

Front of House at Heavenly Desserts, Marylebone, London (06/2024 – 09/2024)

• Maintained a clean and organised front-of-house environment in line with quality assurance procedures, while ensuring tables and customer areas were consistently presented to a high standard.
• Demonstrated strong communication and problem-solving skills when handling customer queries and resolving issues calmly and professionally, helping to maintain a positive dining experience.

Front of House at Ugly Dumpling (06/2022 - 12/2026)

• I effectively managed my time serving tables and alcoholic beverages in a fast-paced environment.
• Worked efficiently as part of a team to coordinate orders and deliver food and drinks promptly, prioritising tasks effectively during busy periods while maintaining accuracy and attention to detail.

University of Manchester (2023-2026):

BSocSc in Politics and International Relations - 2:1

St Angela's Ursuline Sixth Form (2021-2023):

A-Levels: Sociology - A*, Politics - B, Economics - B