Jeanette Mallinder

Experienced Business Support and Administrative professional with a strong background in managing data, coordinating operations, and supporting teams in fast-paced environments. Highly skilled in remote working, diary management, data handling, and communication. Proven ability to prioritise workloads, maintain accuracy, and deliver efficient business support.

Welfare Support Officer - Mears Group

• Manage administrative processes including record keeping, reporting, and case tracking
• Use IT systems and Excel to maintain accurate and up-to-date information
• Coordinate with multiple stakeholders and external agencies
• Independently manage workload across multiple locations (remote-style working)
• Handle high volumes of information with accuracy and confidentiality
• Prioritise tasks effectively to meet deadlines
• Provide clear communication via email, phone, and reporting systems

Customer Service & Administrative Roles

• Managed customer queries and administrative tasks simultaneously
• Maintained accurate records and handled data entry tasks
• Organised schedules and supported daily operations
• Delivered high-quality service in busy environments