Application Support Engineer
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Configuring and managing infrastructure components, including servers, networks, and cloud services(AWS)
Monitoring system metrics, logs, and traces to identify performance issues and troubleshoot problems
Ensuring infrastructure security, scalability, and availability through proper configuration and monitoring
Coordinated communications between staff and technical teams to maintain smooth operations.
Scanned systems, diagnosing and correcting equipment failures and performance issues.
Maintained internet and intranet websites to maximise reliability and usability.
Tracked computer system and network performance to identify root causes of issues.
A dedicated and innovative student pursuing a master's degree at UWL with a strong passion for customer service and retail operations. Demonstrating a consistent history of diligence and self-motivation, eager to pursue part-time employment while advancing education. With early exposure to the workforce, I have cultivated adaptability, seeking opportunities to broaden my skills in a retail environment.
Emphasizing both collaborative teamwork and independent initiative, I contribute creativity and problem-solving skills to every task. Furthermore, I exhibit exemplary time management abilities, adhere rigorously to safety protocols, and communicate effectively in English, both verbally and in writing. Additionally, I bring ample patience and a passion for providing exceptional service to customers, alongside an affinity for creating inviting retail environments.
Pursuing Master in Cyber Security
