Jelonn Locker

I am polite, presentable with a real desire to work hard to prove my abilities and progress as an employee. I am a quick learner with recent experience of working in a demanding customer service role. I am confident in using my own initiatives to complete tasks at hand. I always take a professional approach when dealing with a challenging situation. I can be flexible with business demands and thrive from working under demanding pressure.

Band 2 Paediatric Clinical Support Worker

(2026-01)

• Deliver safe, effective, and compassionate care to children and young people with a range of healthcare needs.
• Support families during times of emotional stress with kindness and empathy.
• Understand how poor health affects child development and family wellbeing and work collaboratively with the team to meet each family's individual needs.
• Being sensitive to the needs of our diverse community, including families with additional support needs.
• Required to interact effectively with children, families, and colleagues.
• Help deliver care while maintaining privacy and dignity, accurately record observations on electronic systems, and escalate clinical concerns promptly.
• Recognise and report safeguarding concerns
• Support early identification of deterioration
• Good time management and organisational skills

Relief Support Worker

(2025-11)

• Complete the health and safety checklist at the beginning of each shift. This does include doing some cleaning and preparing the rooms for the next day.
• Undertake a handover at the beginning and end of each shift.
• Use the camera footage to ensure the safety of guests at all times.
• Work with volunteers on the occasion that they support you to cover a night shift.
• Following all project and organisation procedures to safeguard the safety of the guests and yourself at all times.
• Liaise with the Project Manager volunteer coordinator to ensure you are progressing in the role.

Attendant/Cashier - Krazy Rolls Ice Cream Shop

(2023-07 - 2024-08)

• Managed store setup and daily operations for smooth service delivery
• Engaged customers, offered samples, and processed transactions
• Operate the till and take customer orders face to face, handle cash and electronic payments
• Work as part of a team and communicate openly with everyone to provide a seamless service.
• Assist management in opening & closing of the shop keep work area clean and tidy
• Supervised a team of 10 staff, maintaining cleanliness, inventory and decreased customer wait time by 50%
• Spearheaded all sales activities and increased annual revenue by 80%

Food Runner - St. Kitts Nevis Marriott

(2023-11 - 2024-02)

• Delivered food and beverages promptly to guests
• Maintained cleanliness in dining areas
• Assisted in table setting and shared product knowledge

Bartender/Server - Island Dream Bar and Grill

(2022-12 - 2023-08)

• Opened and closed bar operations, ensuring readiness
• Provided excellent customer service and created a welcoming atmosphere
• Handled cashier duties, including float management and reconciliation

Caregiver - Ken's Nursing Home

(2022-09 - 2022-12)

• Monitored and recorded vital signs and overall wellbeing
• Provided care such as meal prep, grooming, and medication assistance
• Maintained a safe, clean-living space for residents

GCSE - Secondary School (2019-07)

BMET College