Jennifer Poku

I am a highly enthusiastic, trustworthy, collaborative, and passionate professional with over 7 years of experience working in customer-facing teams in public environments. Strong IT skills with knowledge of Microsoft software for record-keeping, producing documents, and communicating internally and externally. I am a keen and enthusiastic individual seeking to work as an entry-level HR assistant, recruitment consultant, Recruiter, Talent Sourcing Specialist, HR Coordinator, HR Intern, or Trainee in Human Resources Management to build upon my skills and launch my HR career.

Security Door Supervisor (SIA)/Steward/CCTV Operator - Trojan Security London - London, UK

(2021-08 - 2025-11)

I am responsible for clients' best customer service including good verbal communication to the clients, giving direction to the clients, ensure health and safety of exit doors, fire exits, escalator areas, and the bay at the National Stadium, and resolving client's immediate issues such as tickets concerns, client conflicts and safeguarding vulnerable people children, young people, and older people from neglect, risk, emotional, etc.

Security Door Supervisor (SIA)/Steward - Centre Circle London - London, UK

(2024-01 - 2025-03)

• Client's good customer service
• Good communication
• Safeguarding vulnerable people
• Health and safety guidelines for the National Stadium

Office Junior Administrator - Peckham Community After School Club - London, UK

(2017-10 - 2022-03)

• Carry out a range of administrative tasks to support the efficiency of the club
• Analysing costs and implementing ways to reduce costs and save money
• Registration of new clients, supporting the growth of revenues
• Organising marketing activities to attract more clients and new staff. Purchasing items by ordering materials like stationery, minimising costs by looking for cheaper quality and good value

Master of Science - Human Resources Management - University of Roehampton (2019-09 - 2022-09)

BSc (Hon) - Human Resources Management - The University of Plymouth Partnership with Greenwich (2017-09 - 2018-09)

A-Levels - Accounting, Economics, Business Studies - Greenwich Management College

GCSE - General Education - St.

Louise Secondary

School