Guest Service
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Detail-oriented and compassionate administrative professional with extensive experience in customer service, account management, healthcare support, and high-volume call center environments. Skilled in scheduling, patient communication, insurance verification support, data entry, and resolving customer concerns with professionalism and empathy. Proven ability to manage sensitive information accurately while providing excellent service in fast-paced environments.
Experienced with medical terminology, billing and coding, database systems, and multi-line phone systems.
Call center, medical appointment, sending and receiving email
Certificate in Billing and Coding – Remington College – South Carolina
Business & Accounting – Technical College – South Carolina