Jenny A

A conscientious, self-motivated and detail-oriented individual, with a proven track record of administrative expertise across a range of client-centred environments.

Freelance Transcriptionist - UK TRANSCRIPTION / TRANSCRIPTION CENTRE

(2011-08)

Fifteen years' full-time transcription experience spanning the full spectrum of transcription work, including medical, legal, media, finance, academia, and private and public sector. Proficient in multi-speaker interviews and focus groups, and comfortable with a range of national dialects and international accents. Over 6,000 transcripts and more than 120,000 audio minutes transcribed to date, consistently achieving 98% accuracy or above.

Executive PA & Client Support Manager - SA SKILLS DEVELOPMENT INSTITUTE (PTY) LTD T/A "LET'S SELL LOBSTER / LOBSTER INK" - Cape Town

(2009-06 - 2011-08)

Let's Sell Lobster is Africa's leading multi-media training provider, with a client base of 150+ 5-star hospitality establishments / corporate businesses and an online learner database in excess of 4,000 students.

• Personal assistance to all five board directors
• Booking and documenting all company travel and expenses
• Installation support, technical assistance and problem solving
• Online training facilitation, updates and client / student support
• Monthly client reporting
• Sales proposals, contracts, and general client correspondence
• General office management duties and administration

Senior Office Administrator - SINGITA SABI SAND GAME LODGE - Sabi Sand Game Reserve, South Africa

(2007-09 - 2009-04)

5-Star Private Game Lodge, voted 'Best Hotel in the World' by Travel & Leisure Magazine during my employment

• Guest reservation management and account billings
• Weekly banking and debtor accounts
• Inter-departmental communications
• Guest database management
• GM administration and personal assistance
• FOH service and training support

Assistant Front Office Manager/Lodge Administrator - ULUSABA PRIVATE GAME RESERVE - Sabi Sand Game Reserve, South Africa

(2006-05 - 2007-09)

Sir Richard Branson's 5-Star Private Game Lodge in the Sabi Sand Game Reserve

• Reservations management
• Banking and accounts reporting
• Inter-departmental communications
• Assisting with functions and catering management

Senior Recruitment Consultant - PORTFOLIO INTERNATIONAL - London

(2000-08 - 2004-12)

• Recruiting at senior management level
• Sales and key account management
• Exceeding budgeted annual sales targets
• Training and mentoring junior consultants

Recruitment Consultant - THOMAS & WORTH ASSOCIATES - London

(1999-08 - 2000-08)

• Developing key accounts and new business generation
• Database administration

BSc Psychology - Psychology - Lancaster University (1993 - 1996)

A-Levels - Ribston Hall High School for Girls, Gloucester (1986 - 1993)

GCSEs - Ribston Hall High School for Girls, Gloucester (1986 - 1993)