Jess

High personal integrity, and able to relate to and create trust in all. Dependable and reliable in supporting and enabling team effort to produce results. Persistent and flexible approach in the achievement of staff, business and customer goals. Able to actively participate and communicate to all levels within organisations. Results driven, logical and methodical approach to achieving tasks and objectives. Good interpersonal skills – I work well with others, motivating and encouraging.

First Contact Administration - NHS - The Orchard Practice & The Churchill Medical Centre - Chessington & Kingston

This includes all reception based jobs like answering phones, booking appointments and doing daily tasks for the nurses and doctors. We also do filing, emails, triage medical problems, work with samples and react to emergency situations

Deputy Manager - Phase 8 - Wimbledon branch

(2023-10)

Deputy Manager - New Look - Kingston store

(2022-10)

I started on a busy black Friday and thrown in at the deep end as the store was in need of a lot of attention and changes. Since working here I have helped turn the store from bottom of the territory to being in the top 3 every week. I also do all visual for this store and often get sent to help out in Walton and Hounslow and over see these stores when my manger is on annual leave. We have a team of 25/28 staff members that I have to oversee and train.

Visual Merchandiser - H&M - Kingston store, Oxford Street & Regent Street

(2022-03 - 2022-10)

I also spent 3 months working in the Oxford Street and regent Street store doing indoor and deco. I put together window schemes, created packages and story's and created shopfloor layouts as well as styling mannequin looks and creating displays

Manager - Reiss - Bentalls Fenwick Kingston department store

(2019-12 - 2022-03)

I am manager of 2 separate floors for menswear and women's wear. I do all admin, visual merchandising and manage my team to make sure both Matt's are covered and we are giving premium brand customer service even through the covid period.

Regional Visual Merchandiser - Oasis Retail - Kingston, Richmond, Brighton, Lewes, Poultry in London

(2017-12 - 2019-12)

Based in Kingston but responsible for stores in Richmond, Brighton, Lewes and Poultry in London. Made redundant after nearly 2 years.

Store Supervisor - Miss Selfridge Arcadia - Kingston, Wimbledon & Richmond (House of Fraser concession)

(2014-10 - 2018-04)

Based in Kingston but also worked at the Wimbledon branch and managed the Richmond store concession in House of Fraser.

• Store & cluster KPI's
• Opening & closing the store
• Cashing up
• Completing various paperwork including money mapping, best sellers, figures, arranging roots, variance and cash tracking
• Headed my team in stocktake, launching sales, promotions and everyday activities
• Authorised key holder
• Responsible for the induction and training of new staff including till usage

Retail Staff - Monsoon

(2006 - 2014)

Worked for nearly 8 years. During which time I learnt many Retail skills, including: Sales, Customer Service, Online home delivery, Visual Merchandising and Stock replenishment

Promotion Team & Bar Staff - Night club - Greece

(2013-06 - 2013-08)

Worked abroad for the last 6 months in Greece in the summer of 2013. This was my second time abroad. My role was to work in the Promotion team at a Night club and also run the bar in a very busy and bustling environment

Telephone Sales Assistant - CTC - Kingston

Christmas Job - The Entertainer Toyshop - Kingston

Held for 3 months

Model - Select Modelling Agency

On the books of Select Modelling Agency and have appeared in various fashion magazines

Work Experience & Saturday Job - Hair Associates - Kingston

Work experience at Hair Associates in Kingston that led to a Saturday job for 6 months

Hampton Community College (2002 - 2005)

Pewsey Vale School (2000 - 2002)