Jessica Ginder

Medical Receptionist

Manchester City Centre, Ringway, ManchesterMember since January 13, 2026

Infection prevention and controlMedical administrationData entrySchedulingMedical terminologyFront desk operations

About

I am a motivated and adaptable professional with hands-on experience in medical administration and a strong foundation in business management. I am currently working as a medical receptionist, whilst studying alongside this to get my bachelor's degree in Global Business Management. I am skilled in customer service, data entry, scheduling, and communication, with a growing knowledge of medical terminology and healthcare systems.

I am committed to developing a career within business operations or administration, but I am opening to exploring something new to gain knowledge and experience. My major goal is to find a profession or company that will allow me to progress further into higher-level roles and contribute to organizational goals. I am patient and have excellent knowledge with customers, data entry and front desk operations, business, and administrative understanding.

Experience

Hair Stylist - TPG Education - Droylsden

(2018-01)

I have been working as a hair stylist for over 6 years, part-time, I started as the Saturday girl and worked my way up to gaining my Level 2 & 3 in Hair. This role focuses on customer service, coloring hair, money management, and handling new and challenging customers.

Medical Receptionist - Ashcroft Surgery - Levenshulme

(2024-01 - 2026-12)

In this role, I face customers daily, I answer their calls and help with their queries or questions. I handle medication requests and book in patients for any appointments needed, I work hard within administration dealing with paperwork for the business, and for customers who have requested any documentation or hospitals and other services that have emailed us. For this role you must be professional, empathetic, understanding, and have knowledge in what you're doing to help patients.

I am currently undergoing my Level 2 in medical terminology, and I also work with many computer systems which allow me to do my role successfully. I have high knowledge in administrative work, and I also handle the social media side of business within this role.

Clinical Assistant/Customer Services - FOOTCARE LTD - Stockport/Bramhall/Alderley Edge

(2026-01)

Providing clinical and administrative support within a busy podiatry clinic while delivering a high standard of patient care and customer service.

Welcome patients and provide a professional, friendly first point of contact.
Manage appointments, patient enquiries, and diary scheduling using the clinic's patient management system.
Assist podiatrists during clinical procedures, ensuring treatment rooms are fully prepared and maintained.
Clean, sterilize, and prepare clinical instruments in accordance with infection prevention and control protocols.
Maintain high standards of hygiene and organization throughout the clinic.
Process patient payments, manage daily transactions, and maintain accurate patient records in line with GDPR requirements.
Support stock control by monitoring and replenishing clinical supplies and equipment.
Respond to telephone, email, and face-to-face enquiries, providing excellent customer service at all times.
Assist with clinic administration, including opening and closing procedures, filing, and record management.
Promote a welcoming and supportive environment, ensuring every patient receives a positive experience.