Jessica Patel

Friendly, reliable and hardworking with skills revolving around teamwork and working in fast-paced environments. Confident communicating with a wide range of people and providing excellent customer service. Quick to learn new skills, adaptable to different situations and able to stay organised under pressure. Looking for a part-time / full-time role in retail or hospitality where I can contribute to a positive customer experience while continuing to develop my skills.

Part-time at HealthBiotics (2024-06 – 2025-12)

• Represented the company at the Birmingham Pharmaceutical Expo, engaging with customers and answering questions about products.
• Built positive relationships with clients through friendly and professional communication.
• Worked collaboratively with colleagues to support marketing and promotional activities.
• Demonstrated confidence when interacting with members of the public in a busy event environment.

Work Experience at Splice (2025-09 – 2025-09)

• Prepared and served coffees, drinks and light refreshments for staff and visitors.
• Took requests accurately and ensured orders were completed efficiently.
• Maintained a clean and organised workspace.
• Supported a busy team by completing tasks promptly and assisting wherever needed.
• Developed excellent customer service and communication skills.

Work Experience at Goodstuff (2025-10 – 2025-10)

• Worked as part of a team to develop and present creative ideas.
• Built confidence in public speaking and communicating with different audiences.
• Demonstrated initiative by independently creating and presenting a campaign proposal.
• Managed deadlines and prioritised tasks effectively.

Volunteering at Royal Russell School

• Managed the school's social media during the Mini Model United Nations event.
• Worked closely with staff and students to ensure content was delivered on time.
• Communicated confidently with international visitors and represented the school professionally.
• Demonstrated leadership, organisation and teamwork throughout the event.

GCSEs – Royal Russell School (2019 – 2024-)

A Levels – Royal Russell School (2024-2026 June)