Jignesh Patel

Results-driven operations professional with expertise in warehouse administration, inventory control, and logistics within Amazon seller systems. Skilled in stock record maintenance, goods coordination, quality assurance, and WMS/ERP management. Focused on enhancing marketplace operations through accuracy, customer service, and problem-solving. Pursuing an Amazon & eBay Specialist role to drive growth in UK and EU marketplaces.

E-commerce Specialist (Amazon & eBay) - Mobiles Master UK Ltd - Southall, UK

(2019-06)

• Implemented repricing strategies and competitor tracking tools to support Amazon Buy Box performance on high-volume SKUs.
• Oversaw daily account health, customer service metrics and feedback ratings across Amazon and eBay stores, maintaining a 98%+ positive rating and top-rated seller status.
• Generated weekly and monthly performance reports covering sales, traffic, ROI and inventory turnover using Excel and Looker Studio to support marketing-budget decisions.
• Managed inventory levels, ensuring optimal stock availability and minimising overstock situations.
• Supported logistics, carrier coordination and shipping optimisation, with an understanding of how product weight, dimensions and shipment aggregation affect postal competitiveness across major UK providers.
• Liaised with stakeholders to identify key sales objectives and devise strategies to achieve goals.
• Selected distribution channels best suited to bespoke advertising objectives.
• Created customer awareness of goods, services and special promotions with creative advertising strategies.

Master of Science - Information Technology - Kadi Sarva Vidhyalaya (KSV) (2010)

Bachelor of Computer Applications - HL Institute of Computer Applications (HLICA) (2008)