Jim McEwan

I’m a relationship‑driven Senior Account Manager who builds deep, trusted partnerships with stakeholders and consistently turns complex challenges into meaningful, measurable outcomes. With over a decade of experience managing and growing high‑value Public&Private Sectoraccounts, I specialise in strengthening customer relationships, driving commercial performance, and ensuring seamless delivery across multi‑disciplinary teams. My career has been built on winning, developing, and expanding complex contracts while guiding organisations through digital, operational, and cultural transformation.

I bring strong commercial acumen, a collaborative leadership style, and a proven ability to engage confidently at C‑level to influence strategy, secure new opportunities, and maximise long‑term account value. I have the experience and capability to deliver IT Managed service transitions and support IT services for a long period of time.With a range of skills that have focused around the IT Service Management environment with experience of working on a IT Service Desk, implementing tasks around Change Management practices, delivering customer management tasks and problem management actions.