Joe Broad

Dynamic Senior Delivery Manager with extensive experience leading teams of up to 20 Project and Programme Managers. Proven track record managing high-value infrastructure transitions and IT solutions for leading organisations including Vodafone, Kyndryl, IBM and Lloyds Banking Group. Skilled in people management, resource planning, stakeholder communication and working within established governance and PMO frameworks.

Demonstrated ability to deliver complex programmes on time and within budget whilst driving innovation and efficiency. Available immediately for remote contract engagements.

Manager, Project Delivery Services at Vodafone (2025-02 – 2026-02)

Led and managed a team of 15–20 Project and Programme Managers across diverse portfolios, with a strong focus on people management, mentoring and performance development.

• Led and managed a team of 15–20 Project and Programme Managers across diverse portfolios, with a strong focus on people management, mentoring and performance development.
• Worked closely with PMO and governance functions to ensure delivery standards, reporting requirements and portfolio oversight were maintained across all programmes.
• Managed resource allocation and capacity planning across multiple concurrent projects, balancing demand, capability and budget constraints.
• Utilised Power BI dashboards to monitor and report on resourcing and project status, providing senior leadership with clear visibility of programme health.
• Partnered with senior stakeholders to support delivery strategy, resolve escalations and maintain strong relationships across business units.
• Championed continuous improvement initiatives, leveraging lessons learned and innovation to improve delivery outcomes.
• Selected globally as 1 of 20 employees to participate in Microsoft's Compass Programme, contributing to R&D on emerging technologies including M365 Copilot.

Project Manager – Enterprise Delivery at Vodafone (2023-09 – 2025-02)

Directed £1M+ data centre transition programme and £1M+ EDF windfarm circuit project, operating within defined governance and reporting frameworks throughout.

• Directed £1M+ data centre transition programme and £1M+ EDF windfarm circuit project, operating within defined governance and reporting frameworks throughout.
• Led LAN/WAN service transition for Morrisons (250+ migrations), coordinating third-party vendors and internal stakeholders within structured PMO governance.
• Delivered £250k revenue recovery through proactive programme management.
• Developed and presented business case for Microsoft Copilot 365 to senior leadership.

Project Manager – Transition & Transformation at Kyndryl (IBM Spin-off) (2021-12 – 2023-08)

Transition and Transformation Lead for CLS Group, settling $6.5 trillion of financial transactions daily — working within rigorous governance and executive oversight frameworks.

• Transition and Transformation Lead for CLS Group, settling $6.5 trillion of financial transactions daily — working within rigorous governance and executive oversight frameworks.
• Produced executive steering board materials and status updates, reporting directly to senior partners on programme progress, risks and issues.
• Managed 10–15 technical resources across Europe, facilitating governance reviews, workshops and daily stand ups using Jira in an agile delivery environment.
• Delivered a global automation solution now adopted as global IP across new accounts.

PMO Transition Manager at IBM / Kyndryl (CLS Group) (2021-07 – 2021-12)

Supported PMO governance and reporting for CLS Group, managing project plans and contributing to executive steering board materials.

• Supported PMO governance and reporting for CLS Group, managing project plans and contributing to executive steering board materials.
• Awarded 'Champion Learner' — top 10% globally — for performance and delivery standards.

Infrastructure Delivery Manager at IBM (2020-07 – 2021-12)

Managed global resources across multi-million-pound IBM–Lloyds Banking Group programmes, supporting governance and executive reporting requirements.

• Managed global resources across multi-million-pound IBM–Lloyds Banking Group programmes, supporting governance and executive reporting requirements.

Resource Manager & IT Apprentice at IBM / Lloyds Banking Group (2014-09 – 2020-07)

Managed offshore teams and supported IT capacity planning and change governance processes across large-scale banking infrastructure programmes.

• Managed offshore teams and supported IT capacity planning and change governance processes across large-scale banking infrastructure programmes.

Higher Apprenticeship in Junior Management Consultancy (2021 – 2021)

Advanced Apprenticeship in IT, Software, Web & Telecoms Professional (2016 – 2016)

A Levels / GCSEs – Thomas Telford School (2014 – 2014)