Operations Director
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I am a self-motivated experienced leader with 25+ years of management experience and consistent success in achieving revenue targets, cost control, productivity gains, and delivering goals through creative thinking, strong leadership, and a strategy-led approach.
Responsible for strategic operations of the business, providing leadership around organisational strategy on People and Culture.
I am a self-motivated experienced leader with 25+ years of management experience and consistent success in achieving revenue targets, cost control, productivity gains, and delivering goals through creative thinking, strong leadership, and a strategy-led approach.
Extremely experienced at creating and directing operations teams to deliver well-structured commercial, critical, and mobile contracts for clients on a national basis. Specialist experience in managing multi-site and remote field-based teams to excel in operational delivery through periods of significant change in very challenging environments.
Well-versed in problem-solving and an excellent negotiator, I have experience turning around underperforming contracts and building trust and integrity with stakeholders through sound long-lasting contract management relationships.
Adaptable to the changing needs of business environments while seeking high standards of operational performance, being a strong motivator of people who can recognise people’s abilities and strengths and shape them into a truly best-in-class team.
Specialties: Passion for Developing People and Teams, Culture, Empowering engaged teams, Client Relationship, Project Management, Contract Recovery, Operational Delivery, Multi-Site Management, Contractor Management.
Masters degree in Management from University of Hertfordshire, UK