John Drage

I am a mature, positive, and hardworking individual, who always strives to achieve the highest standard possible, at any given task. I possess excellent communication skills and have the ability and experience to relate to a wide range of people. Strong leadership and management skills along with being a supportive and enthusiastic team player.

Highly organised and focused. I pay close attention and take pride in being reliable and trustworthy. I use my initiative to find solutions to problems whilst being a supportive colleague. I hold a full UK driving licence with access to my own transport.

Groundsman and gardener at Leisure Resorts Aysgarth (2025-01 – Present)

• Operating strimmers, blowers, push mowers and ride on mowers
• General park upkeep
• Dealing with customer queries and complaints
• Hot tub testing and upkeep
• General maintenance of 5 star holiday homes, various plumbing, DIY, TV faults etc.

Team Member at The Saddle Rooms Restaurant (2024-06 – 2025-01)

• Working with a close knit-team, delivering customer service that was beyond the expectations of customers and consistently provided a welcoming and relaxing environment
• Dealing with payments promptly and responsibly operated the till, handling cash and credit/debit cards, reconciling the monies at the end of each evening
• Cellar management, hygiene, line cleaning, general duties

Manager at La Cuisine Restaurant

• Responsible for cleaning before and after each shift
• Involved in some aspects of marketing and establishing the business using my local knowledge and experience
• Dealt with payments promptly and responsibly operated the till, handling cash and credit/debit cards, reconciling the monies at the end of each evening
• Cellar management, hygiene, line cleaning, general duties
• Ordering and controlling stock

Bar Supervisor at The Kings Head, Leyburn (2020 – 2024)

• Working with a close knit-team, delivering customer service that was beyond the expectations of customers and consistently provided a welcoming and relaxing environment
• Identified service improvement and put forward recommendations for improving efficiencies to Landlord
• Dealt with payments promptly and responsibly operated the till, handling cash and credit/debit cards, reconciling the monies at the end of each evening
• Remained alert and observant for any situations of conflict, with the skills to handle or prevent matters escalating
• Responsible for security and opening and closing the premises safely and setting alarms
• Cellar management, hygiene, line cleaning, general duties

Manager at The Black Swan Hotel, Leyburn (2020 – 2023)

• Leading a close knit-team, delivering customer service that was beyond the expectations of customers and consistently provided a welcoming and relaxing environment
• Identified service improvement and put forward recommendations for improving efficiencies to Landlord
• Gave out menus, took orders for food and drinks and once the orders were ready, the food and drinks were served in a friendly and courteous manner
• Dealt with payments promptly and responsibly operated the till, handling cash and credit/debit cards, reconciling the monies at the end of each evening
• Remained alert and observant for any situations of conflict, with the skills to handle or prevent matters escalating
• Responsible for security and opening and closing the premises safely and setting alarms
• Responsible for taking stock of deliveries ensuring any damaged items were logged and returned
• Supervised the maintenance of high standards of cleanliness and hygiene providing a comfortable environment for customers to enjoy
• Cellar management, hygiene, line cleaning, general duties

Driver at The White Bedding Company (2019 – 2020)

• Responsible for delivering to residential and commercial properties throughout the Dales and Lake District
• Coordinated delivery addresses and planned the most efficient route, sorting packages into order of dropping off points
• Meticulously inspected all lights, brakes, fuel and tyres were in good working condition before and during journeys, which required good attention to detail
• Maintained good time keeping and delivered within the required journey time limit

Photographer at Tennants Auctioneers Ltd (2014 – 2019)

• Developed and implemented initiatives to drive the business forward and maximising market reach
• Responsible for being visually creative and producing high quality photographs of every item on the premises ready for cataloguing and displaying on the large screens in the auction house
• Demonstrated focus, concentration, and attention to detail, especially when performing routine tasks
• Developed excellent communication, interpersonal and time management skills

Chef at The CB Inn, Reeth (2012 – 2014)

• Involved in the day-to-day smooth running of the kitchen to include preparing foods, cooking and stock control
• Ensured all dishes were cooked and presented to provide excellent customer service and meet the high standards of the restaurants
• Displayed a responsible and safety conscious attitude to work, accepting responsibility coupled with strong communication and people skills
• Demonstrated a disciplined and organised approach to prioritise the workload in a very busy and fast paced working environment, without compromising on quality
• Complied with strict Health and Safety, Food Hygiene, Fire Awareness, Welfare and Environmental and Waste procedures, policies and standards

Chef at The Punchbowl Inn, Low Row

Chef at The Kings Arms Hotel, Askrigg

Butcher at Beavers/Campbell Butchers, Leyburn

Butcher/Baker at Coop, Leyburn

NVQ Level 2 in Butchery

Secondary education