John Justice Cudjoe

Seasoned IT Professional and SAP & IT Business Analyst with nearly a decade of experience bridging complex business requirements and technical solutions. Expert at building scalable digital solutions using the Microsoft Power Platform (PowerApps, Power Automate, Power BI) and the broader M365/SharePoint ecosystem. Proven track record in automating manual processes and leading full-cycle software implementations.

Seeking to leverage expertise in automation, agent logic, and enterprise governance to deliver high-impact onboarding experiences.

IT Commercial Consultant - GBfoods Africa

(2022-07)

• Automation & Digitalization: Designed and implemented an automated vendor onboarding process using Microsoft Forms and Power Automate, significantly reducing manual data entry and processing lead times.
• Business Analysis: Lead the definition of business requirements and perform comprehensive gap analysis within the Commercial Area to streamline day-to-day operations.
• System Governance: Manage SAP system changes, ensuring rigorous testing and minimal disruption to business users during implementation.
• Impact Analysis: Conduct detailed analysis of how requested changes or new projects affect current ways of working and application infrastructure.
• Stakeholder Coordination: Act as the primary liaison between business units and IT to ensure technical products delivered address specific functional requirements.
• Application Testing: Lead SAP systems application testing and oversee user access controls and permissions

SAP Consultant - Persol Systems Limited

(2016-05 - 2022-06)

• Oil & Gas Sector Support: Analyzed and resolved critical SAP-related issues for the Ghana National Petroleum Corporation (GNPC), ensuring system stability for national energy operations
• Root Cause Analysis: Led teams in identifying recurring system issues and implementing permanent technical solutions to prevent downtime.
• Cross-Functional Leadership: Coordinated with multi-departmental team members to provide integrated solutions across SAP modules
• Training & Development: Coached and trained users on SAP transactions and processes to improve organizational system literacy.
• Quality Assurance: Managed test script preparation and conducted unit and integration testing for diverse system enhancements.

Master of Science - Business Analytics - University of Ghana, Legon (2026)

Bachelor of Science - Business Administration - University of Ghana, Accra