John Marasco
IT Support & Security Professional
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About
A hardworking, motivated and reliable individual seeking opportunities within the SIA security, IT and service sectors. Brings practical experience in IT support alongside a strong interest in professional security work. Holds an SIA licence and demonstrates key security capabilities including monitoring premises, managing access control, maintaining safe environments, conducting basic risk awareness and responding appropriately to incidents.
Known for staying calm under pressure, following procedures accurately and maintaining a professional presence at all times. Consistently meets deadlines, learns quickly and contributes focus, discipline and commitment to every role.
Experience
Café Assistant - Blenheim Children's Centre
(2019-01 - 2019-12)
- Customer service
- Till operation
- Cash handling
- Stock rotation
- Maintaining café cleanliness
Cleaning Technician - ABC Gym - Eastwood
(2018-01 - 2018-12)
- Cleaning and maintaining gym equipment
- Supporting daily tasks
- Communicating with staff and customers
Car Washing - Sixth Form Building
(2018-01 - 2018-12)
- Interior and exterior vehicle cleaning
- Cash handling
- End-of-day cashing up
IT Technician - St Christopher School
(2016-01 - 2018-12)
- Setting up PA systems
- Auditing IT equipment
- Maintaining projectors, printers and iPads
IT Technician - Southend Borough Council
(2015-01 - 2016-12)
- Assisting with ICT issues
- Repairing computers and laptops
- Supporting the technical team
Sales Assistant - The Phab Shop
(2015-01 - 2015-12)
- Stock room duties
- Steaming and labelling items
- Customer service
- Cash handling
Education
Personal Development Employability, Customer Service, Personal and Interpersonal Conflict, Environmental Issues, Health and Safety - South Essex College (2026-04)
Level 2 - IT - South Essex College (2020-01 - 2021-12)
Level 1 - Employment, Teamwork & Community Skills - Southend United Community & Educational Trust (2019-01 - 2019-12)
BTEC - Art; Home Cooking Level 1; ASDAN Short Courses; City & Guilds Volunteering - St Christopher's School (2016-01 - 2019-12)
GCSE - Italian, PSD, ICT, Catering, Science, BTEC Sport Level 2, BTEC Art & Design Level 1, Personal & Social Development Level 1, Entry Level History - Shoeburyness High School (2012-01 - 2016-12)
Functional Skills - English Level 1, Maths Level 1 - Shoeburyness High School (2012-01 - 2016-12)