John Paul Madanu

SAP-certified SuccessFactors Consultant with over 5 years of EXPERIENCE specialising in the full end-to-end project lifecycle of Employee Central implementation, configuration, and application support, alongside SmartRecruiters integration. Proven track record of partnering directly with customers to provide strategic support, functional guidance, and business process optimisation. Expert in translating complex HR requirements into scalable technical solutions across retail, healthcare, and logistics sectors.

Adept at managing all phases of system delivery, including business analysis, configuration of Business Rules, workflows, Role-Based Permissions (RBP), data migration, testing, and comprehensive user support and training. Combines technical expertise with an MBA and a strong background in HR administration to bridge the gap between business needs and technical delivery. Fully authorised to work in the UK and highly flexible to travel to client sites for workshops, testing, and go-live support.

SAP SuccessFactors EC Consultant - Mavin Info Tech - Hyderabad | Remote

(2023-09)

• Lead the full end-to-end project lifecycle for SAP SuccessFactors Employee Central implementations, managing Foundation Objects, MDF, Business Rules, workflows, RBP, and Position Management to align with client HR strategies.
• Partner closely with business stakeholders and HR teams to provide expert configuration guidance and influence on best practices, translating complex requirements into robust configuration workbooks and technical specifications.
• Drive data cleansing, migration, and reconciliation activities, executing comprehensive SIT/UAT and defect resolution to ensure seamless go-live delivery for major UK retail and healthcare implementations.
• Configure and validate Time Off modules, including time types, time profiles, holiday calendars, and work schedules, resolving complex time account balance issues to improve system accuracy and compliance.
• Deliver comprehensive post-go-live support and training to client HR administrators and end-users, ensuring high system adoption and smooth operational transition.
• Travel to client sites as required to facilitate workshops, coordinate user acceptance testing, and deliver hands-on support during critical implementation phases.

EC and SmartRecruiters Support Consultant - Mavin Info Tech

(2026-09)

• Provide high-quality application support and training for SmartRecruiters and Employee Central, managing incident investigation, issue tracking, and cross-functional coordination to minimise system downtime.
• Collaborate with recruitment users to gather requirements, validate workflows, and conduct user acceptance testing, translating business feedback into actionable system enhancements.
• Design and deliver targeted support and training sessions for end-users, empowering recruitment teams to leverage system capabilities effectively and reduce support ticket volume.
• Author and maintain comprehensive user guidance, training manuals, and support documentation, ensuring data integrity and alignment between EC and recruiting systems for key stakeholders.

SAP SuccessFactors Associate Consultant - Mavin InfoTech Pvt Ltd - Hyderabad

(2018-11 - 2020-08)

• Supported the implementation, configuration, and deployment phases of the project lifecycle, focusing on organisational structures, Employee Self-Service (ESS), Manager Self-Service (MSS), and custom HR permission roles.
• Configured target populations and country-specific field visibility rules, ensuring compliance with localised data privacy standards and business requirements.
• Assisted senior consultants in client-facing sessions, helping guide customers through system capabilities, standardising HR processes, and providing initial support and training to client teams.

HR Assistant Manager - NPS - India

(2013-06 - 2018-08)

• Managed end-to-end recruitment, onboarding, leave administration, and employee records, ensuring high standards of HR data quality and process efficiency.
• Delivered hands-on support and training to internal staff on HR systems and processes, facilitating smooth organisational transitions and high user adoption.
• Leveraged practical HR domain expertise to bridge the gap between business needs and technical HRIS solutions, contributing to successful system alignment.

MBA - University of Central Lancashire, UK (2020 - 2022)

BSc - Osmania University, India (2005 - 2008)