Juliet Gladys R Kanu
SAP S/4 HANA MM | SAP SuccessFactors Employee Central| Customer Service
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About
Motivated and adaptable SAP Consultant (MM & SuccessFactors Employee Central) with hands-on exposure to ERP systems, business processes, and PRINCE2 project methodologies. Strong background in customer service, administration, sales, and care operations, bringing excellent stakeholder engagement and process understanding. Developing expertise in SAP Materials Management (MM) and SAP SuccessFactors Employee Central, with knowledge of procurement, inventory processes, HR systems, and data management.
Proven ability to work in fast-paced environments, manage data accurately, and support system-driven business improvements. Seeking an SAP Consultant / SAP Analyst role where I can apply technical training, business knowledge, and project experience to support digital transformation initiatives.
Experience
SAP CONSULTANT / PROJECT TRAINEE - WIZCORE GLOBAL IT TRAINING - UK
(2025 - 2026)
- Gained hands-on exposure to SAP MM and SuccessFactors processes, understanding end-to-end business workflows
- Supported procurement and inventory process simulations, aligning with SAP MM functionality
- Assisted in employee data and HR process mapping, reflecting SAP SuccessFactors workflows
- Contributed to creation of project documentation including Business Case, Project Plans, and process flows
- Participated in stakeholder communication and reporting, preparing updates and supporting governance activities
- Assisted in data validation and master data handling, ensuring accuracy and consistency
- Identified potential risks and supported risk mitigation planning within project scenarios
- Collaborated with team members in a simulated environment to deliver project milestones on time
- Gained understanding of ERP implementation lifecycle, including testing, validation, and user support
CARE WORKER - BLUEBIRD CARE LTD - UK
(2021)
- Delivered high-quality care services, ensuring client satisfaction and well-being
- Maintained accurate records and supported data handling and compliance processes
- Communicated effectively with clients, families, and healthcare professionals
- Managed schedules and priorities in a fast-paced environment
- Demonstrated strong attention to detail and responsibility
Self-employed – timber business - Self-employed – timber business
(2016 - 2017)
- Managed sales, stock control, and customer relationships
- Handled order processing, invoicing, and inventory tracking
- Maintained accurate records of stock and transactions
- Negotiated pricing and built strong customer relationships
- Supported logistics coordination and delivery planning
SALES & MARKETING OFFICER - CALL 2 BUSINESS PRINT & PUBLISHING
(2013 - 2014)
- Managed and developed customer relationships and databases (CRM exposure)
- Assisted in preparation of marketing plans and promotional materials
- Maintained accurate customer records and reports
- Supported business growth through sales and engagement strategies
- Delivered administrative and operational support
Education
Training - SAP MM & SuccessFactors Employee Central Training (Hands-on) (2025 - 2025)
Training - PRINCE2 Project Management Training (2025 - 2025)
Care Qualification - Bluebird Training (2021 - 2022)
Diploma - London Centre of Marketing (2009 - 2010)
WASSCE - Customer Care, Marketing & Sales (2016 - 2016)
