Genral Manager - The Bird At Birtle, Rochdale
(2021-12 - 2025-11)
- Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction.
- Altered the menu based on seasonal offerings and customer feedback.
- Monitored the dining room and made seating changes as necessary, and addressed any customer concerns or wishes appropriately.
- Interviewed, hired, and counseled qualified waitstaff and kitchen staff.
- Appraised staff performance and provided constructive feedback to improve overall productivity.
General Manager - Nutters Restaurant
(2020-01 - 2021-12)
- Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction.
- Altered the menu based on seasonal offerings and customer feedback.
- Monitored the dining room and made seating changes as necessary, and addressed any customer concerns or wishes appropriately.
- Interviewed, hired, and counseled qualified waitstaff and kitchen staff.
- Appraised staff performance and provided constructive feedback to improve overall productivity.
Assistant Restaurant Manager - Nutters Restaurant
(2017-09 - 2020-01)
- Assisted the Restaurant Manager with all daily tasks, and independently handled projects and customer concerns as well
- Helped to train waitstaff and kitchen staff on proper restaurant procedures.
- Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations.
- Placed orders for necessary goods such as food, kitchen tools, and cleaning products.
- Constantly made an effort to promote the restaurant name and mission in the local community and at related events.
Waiter - Nutters Restaurant
(2015-03 - 2017-09)
Working in a busy fine dining restaurant,
- This involved explaining the daily changing gourmet menu has it was served to the guests, pouring wine and water, making conversation with the guests.
Waiter - The Crimble
(2013-11 - 2015-03)
In charge of running a busy section, which entailed, order taking, clearing tables, engaging with customers, taking payments.
Steward - Meltham Golf Club
(2011-09 - 2013-11)
worked has temporary steward where I saw the running of the bar and kitchen on a day to day basis
