Jollie Kwizera

HEALTHCARE & SUPPORT WORKER

Talent

BirminghamMember since October 2, 2026

Personal and patient careOphthalmology inpatient supportVital signs and patient observationsMobility and daily living supportMedication support and fluid monitoringInfection prevention and controlSafeguarding and patient safetyPatient communication and reassuranceRecord keeping and confidentialityTeamwork and time managementPerson-centred careMicrosoft Office and IT skills

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Personal and patient careOphthalmology inpatient supportVital signs and patient observationsMobility and daily living supportMedication support and fluid monitoring

About

Caring, reliable and hardworking Care and Support Worker with extensive experience in NHS, social care and community settings. Experienced in ophthalmology inpatient care, personal care, mobility, nutrition, observations, medication support and accurate record keeping. I work well with patients, families, nurses and other professionals and promote dignity, respect, safety and independence.

Experience

Healthcare Assistant – Ophthalmology, Inpatient Ward

(2026-02)

Provide care and support to patients admitted to the ophthalmology inpatient ward.
Assist patients with personal care, mobility, nutrition and daily activities.
Take and record vital signs and other patient observations.
Support nurses and the wider multidisciplinary team with patient care.
Provide reassurance and communicate with patients respectfully and professionally.
Recognise and report changes in patients’ condition.
Maintain accurate documentation and patient confidentiality.
Follow infection prevention, health and safety and safeguarding procedures.

Care and Support Worker - Sandwell and West Birmingham NHS Trust

(2024-09 - 2026)

Provided personal care, including washing, dressing and feeding, while promoting dignity and independence.
Supported mobility, daily activities and patient comfort and monitored fluid intake.
Supported medication administration in line with training and procedures.
Assisted with nursing rounds and worked closely with nurses and other healthcare professionals.
Provided emotional support and reassurance to patients.

Care and Support Worker - Focus Birmingham

(2021 - 2024)

Supported people with learning, physical, sensory and communication disabilities.
Provided person-centred care and promoted independence and participation in activities.
Supported daily living needs and passenger assistance between home and the day centre.
Worked closely with families, colleagues and other professionals.

Volunteer - BBRCA

(2019)

Provide practical and emotional support to families and young people.
Assist with community activities, appointments, telephone calls and general administration.

Laboratory Assistant - Alpha Health Check

(2018 - 2019)

Assisted with specimen reception and laboratory procedures.
Prepared and handled samples for Haematology, Microbiology and Biochemistry.
Maintained accurate records and followed health and safety procedures.
Safely disposed of laboratory waste and maintained equipment.

Housing Support - Mencap, Brushstrokes Community Project, Ashley Community Housing, Brass House Community Centre, Trident and Medbank Healthcare Solutions

(2006 - 2018)

Worked in care, support, housing and community roles with Mencap, Brushstrokes Community Project, Ashley Community Housing, Brass House Community Centre, Trident and Medbank Healthcare Solutions.

Responsibilities included personal care, independent living support, appointments, housing and welfare support, community outreach, record keeping and helping people access local services.