M Met

Healthcare Support Worker

Rugby, Rugby District, WarwickshireMember since January 12, 2026

Hard working and work conscioussupportive of otherspromote independenceinformative to othersgood with communicationProblem solvingConflict resolutionPatient interactionFirst AidConfidentiality adherenceReport writingEmpathetic communication

About

Empathetic individual with impeccable customer service and interpersonal skills. Works well under pressure with savvy time management and commitment. Demonstrates strong resilience and active listening. Energetic HCA dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions.

Experience

Healthcare Support Worker - University Hospital Leicester - Leicester, Leicestershire

(2018-11)

Provided support to all staff and patients during shifts on elective orthopaedics ward. Ensured smooth operations by assisting with various tasks throughout shifts.

Monitor patient observations following surgery
Providing continuous support and delivering best possible care.
Documented care provided, ensuring accurate and up-to-date records were kept.
Provided emotional support to patients and families, offering reassurance and empathy during challenging times.
Worked with compassion, kindness and care to deliver exceptional patient-centred clinical services.
Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
Maintained a clean and safe environment, conducting regular checks and cleaning routines in patient areas.
Assisted in walking and movement activities for rehabilitation purposes with physiotherapists staff.
Worked closely with other care professionals to ensure patients received a high-quality care service.
Engaged in respectful communication, respecting the dignity of those in care.
Managed challenging behaviour sensitively, adopting a person-centred approach.
Facilitated patient mobility through support with walking, transfers, and use of mobility aids, enhancing independence.

Homecare support work - Bluebird Care - Wellingborough, Northamptonshire

(2016-05 - 2018-10)

Facilitated independent living for individuals according to specific care needs.
Collaborated with team members to achieve target results.
Maintained clean, safe working environments.
Engaged with customers to better understand needs and deliver excellent service.
Built and maintained courteous and effective working relationships.
Promoted safe working environment by implementing regulatory standards, policies and guidelines.

Homecare support work - Guardian homecare - Northampton, Northamptonshire

(2004-04 - 2006-05)

Assisted individuals in home settings by delivering personalised care aligned with individual care plans.
Engaged with customers to better understand needs and deliver excellent service.
Actively listened to customers to fully understand requests and address concerns.

Voluntary bereavement Counselling Worker - Northampton General Hospital - Northampton, Northamptonshire

(1997-07 - 1998-07)

Provided voluntary bereavement counselling for children, young adults, and adolescents.
individual counselling sessions.
Provided support to service users coping with death and loss.
Utilised resources like memory boxes and emotional journals for therapeutic engagement.
Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
Collaborated with drama therapist in both group environments and individual support settings