Senior Mortgage Underwriter
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Senior Mortgage Underwriter with £500K mandate authority for Buy-to-Let and Residential lending across Precise Mortgages and Rely brands. Over 9 years' experience in financial services. Expert in risk assessment, credit analysis, affordability assessment, and regulatory compliance (FCA, PRA).
Skilled in AML/KYC processes, managing complex cases up to £2M, and delivering accurate decisions within SLA. Proven ability to drive process improvements, coach underwriters to achieve mandates, and support continuous team development.
Senior Mortgage Underwriter - One Savings Bank
(2021-06)
Hold £500K mandate authority for Buy-to-Let (BTL) and Residential lending across Rely & Precise Mortgages brands. Hold a Discretion Mandate which allows decisions outside of lending policy.
Mortgage Processor / Portfolio Manager - Precise Mortgages
(2019-07 - 2021-06)
Processed valuations & Pre-Underwriting searches, including Land Registry, Experian & Creditsafe, managed portfolio cases, and implemented new processes for efficiency. Managed the Portfolio Administration team for 12 months, overseeing task allocation, Management Information (MI) reporting, HR referrals and conducting quality assurance checks to ensure compliance and accuracy.
Portfolio Administrator - Precise Mortgages
(2017-09 - 2019-07)
Managed broker relationships and ensured timely processing & data entry of BTL Portfolio mortgage applications. Created training materials and templates; supported new starters, managed the daily work allocation and completed all admin tasks, including assisting the Completions & Post Offer Team.
Head of Retain & Sustain / Hub Liaison Officer / Customer Advisor - Trade Point / Kingfisher
(2014-01 - 2017-09)
Managed customer retention strategies and liaised on order tracking and fulfillment. Recruited and onboarded new customers, improved customer experience processes.
BA Journalism (Hons) - Journalism - Staffordshire University (2011-01 - 2015-01)