Jordan Ong

I am a Cybersecurity Graduate with an upper second class 2:1 grade, I have a solid foundation in cybersecurity principles and practices. I am eager to apply my academic knowledge to real-world challenges. I have a strong interest in various career pathways within the Computing /Cybersecurity field and any related branch.

I am committed to continuous learning and professional development in cybersecurity, I thrive in fast-paced environments, and I always look forward collaborating in diverse teams, and successfully conducting an in-depth group project task.

Customer assistant at Sports Direct (2024-04 – Present)

• Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
• Stocked shelves regularly for easy access to products by customers.
• Collaborated efficiently with team members to maintain smooth store operations.
• Operated till systems smoothly, streamlining check-out process for customers.

University project at Kingston University (2024-11 – 2025-01)

• Successfully designed and implemented a VLSM-based IP addressing scheme for a multi-site corporate network using Cisco Packet Tracer.
• Configured static routing across multiple routers to ensure reliable inter-network communication without relying on dynamic protocols.
• Established secure WAN connectivity between Richmond and Sunbury sites, including a default gateway for external Internet access.
• Conducted thorough network testing using ping and tracert to validate host-to-host and Internet connectivity.
• Demonstrated strong understanding of subnetting, routing principles, and network troubleshooting in a simulated enterprise environment.

Customer service at McDonald's (2021-11 – 2023-08)

• Enhanced client satisfaction by providing outstanding customer service.
• Delivered excellent customer service, building strong client relationships.
• Taking orders in the drive through developed my communication skills and listening skills.

Customer service at Colnbrook Pharmacy (2021-03 – 2021-03)

• Facilitated client-company communication for enhanced customer service.
• Developed product knowledge for effective customer service.
• Handed out covid kit for client and typed down the record of how many was handed out.

A-Levels in IT – Harlington School (2022-09 – 2023-05)

A-Levels in Media Studies – Harlington School (2022-09 – 2023-05)

A-Levels in Design and Technology – Harlington School (2022-09 – 2023-05)

Bachelor of Science in Cybersecurity Digital Forensics – Kingston University (2023-09)