Jordan Potter

Dedicated and conscientious professional with extensive experience in care administration and management. Proven ability to manage office operations, provide high-quality care, and support staff and clients effectively. Highly organized with strong multitasking abilities, excellent communication skills, and a proactive approach to problem-solving.

Systems Administrator - Griegcare

(2023-08)

• Manage day-to-day office operations including answering calls and emails, handling enquiries, and performing general administrative tasks.
• Conduct care note audits, order stock, create and send invoices.
• Liaise with other professionals to support client needs.
• Provide direct care services when needed.

Assistant Care Manager - Stanbridge House

(2020-03 - 2023-08)

Started as a care worker, providing high-standard care including medication administration, personal care, meal preparation, and companionship. Promoted to Assistant Care Manager in December 2020.

• Prioritized workloads, organized staff schedules, covered emergencies, and handled staff absences.
• Employed new staff, created care runs and staff rotas using Webroster.
• Conducted staff supervisions, return-to-work meetings, and organized training.
• Developed and updated care plans, risk assessments, and resident information files.
• Coordinated with families, social workers, GPs, district nurses, and emergency services.
• Led the care team, handled safeguarding concerns, and ensured compliance with Care Quality Commission standards.

Care Assistant - Charterville Care

(2016-08 - 2020-02)

• Provided domiciliary care to clients in their homes, supporting with personal care, medication, meals, shopping, and companionship.
• Managed emergencies, reported to supervisors, and maintained detailed visit records.

Sales Assistant - Esso Petrol Station Baynard's Green

(2016-10 - 2019-07)

• Delivered excellent customer service in a high-traffic petrol station.
• Authorized petrol pumps, ensured health and safety compliance, and managed stock.
• Operated Costa Coffee counter, preparing drinks and food while maintaining hygiene standards.

GCSE - English - North Oxfordshire Academy (2004 - 2009)

GCSE - Maths - North Oxfordshire Academy (2004 - 2009)

GCSE - Science - North Oxfordshire Academy (2004 - 2009)

GCSE - Double ICT - North Oxfordshire Academy (2004 - 2009)

GCSE - Health and Social Care - North Oxfordshire Academy (2004 - 2009)