IT help desk technician
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Security and Networks graduate with a robust foundation in network security and system hardening, complemented by hands-on experience in IT support and automated engineering tasks. Aspires to lead a Managed Service Provider, continuously seeking opportunities to integrate cutting-edge technologies and foster collaborative innovation.
Provides IT support and technical troubleshooting on the production line, ensuring seamless manufacturing operations. Automated engineering tasks to improve efficiency and reduce manual workload, contributing to consistent production flow.
Seasonal Waste Collector – Fife Council (Apr 2023 – Sep 2023)
Collaborated in team-based operations under demanding conditions, demonstrating reliability and adherence to safety standards. Improved operational efficiency through effective route management and equipment handling.
Bar Staff – JD Wetherspoons (Jun 2023 – Jul 2023)
Delivered high-quality customer service in a fast-paced environment while managing dual employment. Strengthened communication, teamwork, and multitasking skills through daily interaction with customers and staff.
Graduated with First-Class Honours. Gained a strong foundation in network security, system hardening, and IT infrastructure. Developed hands-on experience with routing protocols (OSPF, BGP, EIGRP), firewalls, VPNs, and access control systems.
Completed technical projects in synthetic data evaluation, Terraform automation (AWS), and SOC operations using LogRhythm SIEM, demonstrating both analytical and practical cybersecurity skills.
Fortinet NSE 1 & NSE 2 – Certified Fundamentals
CCNA – In Progress (Cisco)
