Joseph Knight
Retail & Customer Service
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About
A friendly, motivated 19-year-old with hands-on experience in fast-paced, customer-facing environments. Comfortable greeting and helping customers on the spot, staying calm under pressure, and working well as part of a team. Reliable, physically active, and quick to pick up new systems and processes — looking to bring energy and a strong work ethic to a full-time retail role.
Experience
Photobooth Installer at Bambooths (2023-07 – 2023-12)
- Delivered friendly, face-to-face customer service at events — greeting guests, answering questions on the spot, and making sure every customer had a smooth, positive experience.
- Set up and dismantled equipment at customer venues to tight schedules, including regular heavy lifting — comfortable with the physical demands of an on-your-feet retail role.
- Handled last-minute customer requests and resolved technical issues in the moment, staying calm and professional under pressure.
- Worked independently and problem-solved in real time, building confidence dealing with the public and unexpected situations — directly transferable to a busy shop floor.
Work Experience Placement at Markel Insurance (2024-07 – 2024-07)
- Worked as part of the New Business Team, supporting colleagues with day-to-day administrative tasks — a team player mindset that carries straight over into a retail environment.
- Handled data entry and document organisation accurately and efficiently, building the kind of attention to detail that matters for stock accuracy and till transactions.
- Communicated professionally in a workplace setting, developing confidence liaising with colleagues, managers, and the public alike.
Education
A Levels in Maths, Further Maths, Physics – Old Swinford Hospital School, Stourbridge (2023 – 2025)
GCSEs in Maths, Physics, Biology, Chemistry, French, Geography, English Language, English Literature, Food Prep & Nutrition, Physical Education – Redhill School, Stourbridge (2018 – 2023)
