Joseph Onuoha
2nd Line Engineer
Talent
St Albans, City and District of St. Albans, HertfordshireMember since March 3, 2026
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About
2nd line engineer with msp experience in and out of London
Experience
- Collaboration Tools: Zoom (Admin Portal, Webinars, Rooms), Microsoft
Teams, SharePoint, Outlook
- Workplace Services: Digital signage, Room booking systems, Visitor management
- IT Support & Tools: ServiceNow, Confluence, Active Directory, Office 365
Admin Centre, Exchange, Citrix, Papercut
- Device Management: Intune, mobile and desktop support, imaging and provisioning
- Scripting/Automation: PowerShell (mailbox and DL automation)
- Networking: CMD-line troubleshooting, Network switch and AP management
● Communication & Reporting: Strong written and verbal communication
Education
Microsoft Certified Azure Fundamentals (AZ-900)
Cisco Certified Network Associate (CCNA)
