Customer Service Professional
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A reliable, friendly, and people-focused customer service professional with extensive experience supporting the public both face to face and over the telephone. Known for being calm, accurate, and approachable, with a strong ability to handle enquiries, manage busy workloads, and maintain confidentiality. Seeking a Medical Receptionist role where I can use my communication skills, attention to detail, and caring nature to support patients and the wider practice team.
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(2016-01 - 2024-12)
Ensured guest lodges were clean, safe, and welcoming for new arrivals. Worked efficiently to tight deadlines in a fast-paced environment. Appreciated for strong work ethic, accuracy, and positive attitude. Supported team members to maintain a friendly and organised atmosphere.
Jewellery Merchandiser - DCK - Milton Keynes
(2011-01 - 2016-12)
Visited stores to merchandise stock, ensuring displays were accurate and visually clear. Worked closely with store teams and communicated professionally with staff. Recognised for attention to detail and reliability.
Beauty Consultant - Various - Milton Keynes
(2002-01 - 2010-12)
Provided face-to-face customer service, often supporting clients who were nervous, stressed, or preparing for important events. Managed all telephone enquiries, appointment bookings, and schedule changes. Built strong rapport quickly and maintained a calm, reassuring manner. Demonstrated accuracy when recording client details and managing bookings.
CSE - Sociology
CSE - English
CSE - Maths
CSE - Art
