Josh Cook

I am a driven and reliable Assistant Manager with 5+ years of retail experience, Including 6 months experience as acting manager. I have knowledge and experience in managing teams, hitting targets, and maintaining high operational standards in fast-paced environments. Known for my positive mindset, strong problem-solving skills, and excellent customer experiences. I'm ready to step into a more senior role and take on greater responsibilities.

Assistant Manager - The Works - Tunbridge Wells

(2020-07)

• Promoted to Assistant Manager, demonstrating strong leadership and reliability.
• Stepped up to independently run the store, managing day-to-day operations.
• Lead, support, and delegate tasks across the team to maintain performance.
• Manage rotas, cash handling, banking, and administrative duties.
• Oversee stock control, deliveries, and stock takes.
• Consistently drive team performance to meet KPIs and sales targets.
• Maintain high store standards through merchandising and organisation.

Crew Member - McDonald's - Swanley

(2019-09 - 2020-07)

• Delivered efficient service in a high-pressure kitchen environment.
• Maintained strong teamwork to ensure smooth daily operations.
• Supported stock organisation and upheld hygiene standards.

Gardening & Landscaping - Self-employed

(2018-01 - 2019-12)

Worked across multiple sites, often independently which helped in building a strong work ethic and reliability.

Market Stall Assistant - Market Stall

(2018-01 - 2019-12)

This was a strong customer-facing role that involved sales, setup, and manual handling.

SEN Teaching Assistant - SEN School

(2020-01 - 2021-12)

During this time I supported students with additional needs, encouraging engagement and a positive environment.

Level 3 Extended Diploma - Music & Business - RSL

Level 2 Diploma - Music & Business - RSL

GCSEs