Josh Ramsaran

Dynamic and confident Retail Yard Manager with over 4 years' experience in a customer-focused environment specialising in agricultural and rural products. Proven ability to drive sales growth by improving operational efficiency and enhancing customer satisfaction. Adept at leading and developing team members, optimising store operations, and ensuring company objectives to exceed performance goals.

Yard Manager - Mole Country Stores - Stamford

(2025-04)

• Provides excellent customer service and shares product knowledge with staff and customers.
• Maintains store standards by completing daily health and safety inspections and enforcing company policies.
• Manages the day-to-day operations of the store in the Store Manager's absence.
• Ensures up-to-date staff training by identifying training needs and providing ongoing coaching.
• Holds regular one-to-one meetings with staff to build relationships and give and receive feedback.

Store and Warehouse Supervisor - Mole Country Stores - Stamford

(2023-08 - 2025-03)

• Opened and closed the store whilst ensuring all security measures are functional.
• Operated the tills, handled cash transactions and reconciled the till at the end of the day.
• Delegated tasks, and provided guidance, training and on-the-spot assistance to store and warehouse staff.
• Maintained store and warehouse standards by completing daily health and safety inspections.
• Covered roles and responsibilities in the warehouse when required.

Trainee Site Supervisor - Mole Country Stores - Stamford

(2022-05 - 2023-07)

• Opened and closed the store whilst ensuring all security measures are functional.
• Operated the tills, handled cash transactions and reconciled the till at the end of the day.
• Delegated tasks, and provided guidance, training and on-the-spot assistance to store staff.
• Maintained store standards by completing daily health and safety inspections and enforcing company policies.
• Stayed up to date with product knowledge and shared this with staff and customers.

Customer Assistant - Mole Country Stores - Stamford

(2021-01 - 2022-04)

• Served customers on the till, processed payments, and handled returns or exchanges.
• Maintained product knowledge and explained product features to customers.
• Responded to customer questions, concerns, and feedback via phone and in person.
• Unpacked deliveries, arranged displays and replenished stock.
• Ensured a clean and tidy store is maintained.

Warehouse Operative - Mole Country Stores - Stamford

(2021-06 - 2021-12)

• Fulfilled staff orders by picking, packing, and preparing orders for delivery or pick up.
• Loaded and unloaded delivery vehicles by hand and forklift.
• Performed stock checks, maintained inventory records, and operated warehouse management systems.
• Ensured cleanliness and safety in line with health and safety regulations.
• Resolved delivery issues by contacting suppliers and rectifying discrepancies.

A Levels - Finance and Media Studies - Sawtry Village Academy

GCSEs - General Education - Sawtry Village Academy