Yard Manager - Mole Country Stores - Stamford
(2025-04)
- Provides excellent customer service and shares product knowledge with staff and customers.
- Maintains store standards by completing daily health and safety inspections and enforcing company policies.
- Manages the day-to-day operations of the store in the Store Manager's absence.
- Ensures up-to-date staff training by identifying training needs and providing ongoing coaching.
- Holds regular one-to-one meetings with staff to build relationships and give and receive feedback.
Store and Warehouse Supervisor - Mole Country Stores - Stamford
(2023-08 - 2025-03)
- Opened and closed the store whilst ensuring all security measures are functional.
- Operated the tills, handled cash transactions and reconciled the till at the end of the day.
- Delegated tasks, and provided guidance, training and on-the-spot assistance to store and warehouse staff.
- Maintained store and warehouse standards by completing daily health and safety inspections.
- Covered roles and responsibilities in the warehouse when required.
Trainee Site Supervisor - Mole Country Stores - Stamford
(2022-05 - 2023-07)
- Opened and closed the store whilst ensuring all security measures are functional.
- Operated the tills, handled cash transactions and reconciled the till at the end of the day.
- Delegated tasks, and provided guidance, training and on-the-spot assistance to store staff.
- Maintained store standards by completing daily health and safety inspections and enforcing company policies.
- Stayed up to date with product knowledge and shared this with staff and customers.
Customer Assistant - Mole Country Stores - Stamford
(2021-01 - 2022-04)
- Served customers on the till, processed payments, and handled returns or exchanges.
- Maintained product knowledge and explained product features to customers.
- Responded to customer questions, concerns, and feedback via phone and in person.
- Unpacked deliveries, arranged displays and replenished stock.
- Ensured a clean and tidy store is maintained.
Warehouse Operative - Mole Country Stores - Stamford
(2021-06 - 2021-12)
- Fulfilled staff orders by picking, packing, and preparing orders for delivery or pick up.
- Loaded and unloaded delivery vehicles by hand and forklift.
- Performed stock checks, maintained inventory records, and operated warehouse management systems.
- Ensured cleanliness and safety in line with health and safety regulations.
- Resolved delivery issues by contacting suppliers and rectifying discrepancies.
