Dedicated operative - Safety and quality focused.
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Reliable and adaptable professional with over 5 years’ experience in the rail industry, bringing strong problem-solving skills, a keen eye for detail, and a proven ability to work effectively as part of a team. Friendly and sociable with excellent communication skills, I thrive in fast-paced, hands-on environments where quality and teamwork are essential. Confident in following procedures, adapting to new tasks quickly, and maintaining high standards of safety and efficiency.
Now seeking to bring my skills and work ethic to a production operative role within a growing business
Delivered excellent customer service in fast-paced station environments.
Assisted passengers at ticket offices, platforms, and barriers, ensuring smooth travel.
Dispatched trains safely and on time, maintaining communication with drivers and staff.
Resolved customer issues quickly and professionally, including during service disruptions.
Ensured health and safety procedures were consistently followed.
Worked as part of a team to support station operations and renovation projects.
10 GCSEs
L3 Btec diploma in Business
L3 Diploma in Customer Service