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Joshua Sefton

Joshua Sefton

Waiter / Hotel Porter / Supervisory Role

Talent
PlymouthMember since September 14, 2026
CommunicationCustomer ServiceProblem-solvingTeamworkWorking under pressureAttention to detailEmpathy
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CommunicationCustomer ServiceProblem-solvingTeamworkWorking under pressure

About

Described as a happy and hardworking individual, I can be relied upon to go the extra mile to ensure that any task that I am set is completed to the highest standard. Due to my warm and pleasant nature I am able to work exceptionally well as part of a team as well as independently. I have an extensive portfolio of volunteering within the community which has enabled me to support younger children and adults, to ensure that standards are kept high and that we are part of a happy and safe environment.

I have good employability skills due to my extensive volunteering roles that I can transfer into any employment.

Experience

Waiter / Hotel Porter / Supervisory Role - The new continental

(2015-12)

Working at a high-standard hotel, I've developed a wide range of valuable skills across both front-of-house and guest support roles. Starting as a waiter, I quickly built strong communication and customer service abilities, regularly interacting with guests to ensure an excellent experience. I became confident in dealing with staff shortages and was trusted to take on key responsibilities, including independently running dinner service.

Due to my performance and reliability, I was also offered responsibilities as a hotel porter. In this role, I assist guests with luggage, provide room support, and act as a first point of contact — further strengthening my professionalism, customer care, and problem-solving skills. Both roles have taught me to thrive in a fast-paced environment, work efficiently under pressure, and maintain attention to detail at all times.

I'm comfortable working both independently and as part of a team, and take pride in being a dependable and flexible member of the hospitality team. As a Hotel Porter with responsibilities that extended into a supervisory role, supporting management during large-scale events and daily operations. I was responsible for preparing an

Crew Trainer - McDonalds

(2021-03 - 2022-02)

I worked at McDonalds for a year and here I learnt how to be a leader as I was a crew trainer, which meant I had to train new employees. I learnt new skills such as working under pressure, being reactive to arising issues and adjusting myself to suit the needs of the customer. This really helped me as a person, to learn new things and develop myself within this job. This is where I developed my team work skills.

Football Coach - Plympton Under 8s

(2019-11 - 2020-01)

Due to the success of my schoolwork experience, I was able to take on a voluntary role as a football coach for a local football team for children. Here I was able to demonstrate good communication skills as I taught them about the game, the discipline and teamwork behind it. This requires a great deal of commitment and hard work.

Sports Assistant - Plymouth Argyle

(2018-06 - 2019-09)

I have completed work experience with Plymouth Argyle as a sports assistant, which gave me my first insight into the world of work. While working with Plymouth Argyle, I learnt very many different skills such as how to talk to a variety of people. I also further expanded my empathy skills and problem-solving skills.

Football Coach - Plymouth Argyle

(2016-08 - 2019-09)

Within the school holidays I volunteered to support Plymouth Argyle Community Trust Team with the engagement of football within the local community. This was extremely successful which resulted in a job offer, sadly due to COVID-19 I was not able to pursue this.

Education

GCSE/BTEC - Sir John Hunt Community Sports College (2019)

BTEC - Sports Level 2 - CITY COLLEGE (2019-09 - 2020-06)

BTEC - Sports Level 3 - CITY COLLEGE (2019-09 - 2020-06)

Functional Skills - Maths Level 2 & 3 - CITY COLLEGE (2019-09 - 2020-06)

Skills

Waiter / Hotel Porter / Supervisory Role

Reviews

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