Joy Osoku

Joy Osoku is a highly organized and dependable professional with experience supporting managers, coordinating activities, maintaining accurate records, preparing reports and documentation, and managing communication across engineering, operations and commercial teams. Experienced in working with senior stakeholders, arranging and tracking actions from meetings, monitoring deadlines, preparing customer-facing documents and handling confidential business information with professionalism.

Strong Microsoft

Office, SAP/ERP, Power BI and Google Workspace capability, with a practical background in administration, project coordination and operational support. Now seeking a competitive Personal Assistant role where discretion, organisation, communication and attention to detail are valued.

Operations Support Analyst - Triumph Power and Gas Systems Limited - Lagos, Nigeria

(2026-02 - 2026-08)

• Supported Project and Operations Managers with planning, tracking and follow-up of activities across engineering, commercial and operations teams.
• Coordinated communication between customers, vendors and internal departments, ensuring requests, actions and project issues were followed through to resolution.
• Prepared accurate technical and commercial proposals, quotations and customer documentation to meet deadlines and business requirements.
• Prepared operational updates and maintained project information to support management reporting and decision-making.
• Processed customer sales orders using SAP ERP and supported invoicing and customer transactions through the Ariba/NIPEX Portal.
• Supported identification and follow-up of project risks and issues, escalating matters requiring management attention.

Engineering Operations Intern - Triumph Power and Gas Systems Limited - Lagos, Nigeria

(2025-02 - 2026-01)

• Supported the Operations Delivery Manager with departmental SOP updates, document control and administrative coordination.
• Worked with the Assistant Operations Manager to maintain project tracking processes and ensure actions and deliverables remained visible.
• Supported weekly technical meetings by tracking progress, recording issues and agreed actions for management reporting.
• Coordinated with procurement, sales and operations teams on order processing and tender submissions.
• Prepared tender documentation, customer orders and operational service requests for field service engineers using SAP.

Project Engineer - PAKTIM Group Metering Systems - Lagos, Nigeria

(2024-10 - 2025-02)

• Coordinated multiple metering projects against agreed scope, budget and client requirements, maintaining communication with project stakeholders.
• Monitored project progress through meetings, tracking tools and management reporting, following up on outstanding actions and issues.
• Prepared and communicated mitigation plans for identified project issues and supported compliance with client requirements.
• Coordinated testing, troubleshooting, installation and commissioning activities involving internal teams and customers.

Engineering Project Administrator (Trainee) - EPCM Engineers Ltd - Lagos, Nigeria

(2024-02 - 2024-10)

• Coordinated project activities and monitored deliverables, contributing to a 20% reduction in project delays.
• Maintained project schedules and documentation and provided regular progress updates to stakeholders.
• Prepared and submitted daily project reports to stakeholders and management.
• Worked across electrical and instrumentation teams, supporting communication and administrative coordination on ongoing projects.

Undergraduate Intern - Gospell Digital Technology, FZE - Calabar, Nigeria

(2019-02 - 2019-08)

• Supported technical and administrative activities across multiple departments.
• Attended management meetings, prepared minutes and documented action points for follow-up.
• Conducted research and presented findings to support operational decision-making.
• Worked with the Line Manager to troubleshoot faulty printed circuit boards, contributing to a 25% reduction in downtime.

Administrative Assistant - Nigerian Ports Authority - Calabar, Nigeria

(2014 - 2015)

• Prepared and formatted reports and administrative documents for internal use.
• Maintained databases, filing systems and daily operational records with attention to accuracy.
• Acted as a liaison between internal departments and external stakeholders.
• Prepared monthly ship tonnage reports and maintained daily records of ship arrivals and departures.

BEng - Electrical/Electronic Engineering - Cross River University of Technology (2015 - 2022)