Retail store Assistant
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With a demonstrated ability to swiftly grasp new concepts, keen observational skills, active listening proficiency, and strong communication and management acumen, I bring over two years of hands-on experience in the Hospitality industry.
Retail Assistant, Seasons Cook Shop, London(March 2024 - Present)
Currently assisting customers with cookware purchases, packaging online orders, grinding coffee, maintaining shop cleanliness, and processing payments.
Head Waitress and Assistant Manager, YAN JI Barbecue Restaurant, Tower Hamlets (September 2023 - March 2024)
Greeted and seated customers, took orders, served food and drinks, managed delivery logistics, responded to bookings via email and phone, opened and closed the restaurant, and ensured its cleanliness.
Clinical Research Coordinator, Aman Hospital And Research Center, Vadodara, Gujarat (December 2022 - July 2023)
Managed research patients and documentation, entered data in EDC, maintained confidentiality, coordinated teamwork, addressed patient and study subject grievances, informed principal investigator of SAE and AE, handled clinical associate queries, and maintained sample centrifugation and separation logs.
Customer Service Advisor, Concentrix, Vadodara, Gujarat(June 2022 - December 2022)
Handled calls for SBI credit card customers, provided assistance with queries, and explained the benefits of various SBI credit cards.
Master's Degree in Medical Microbiology
University of Hertfordshire, Hatfield
September 2023 - Present
Currently pursuing a Master’s degree focused on Medical Microbiology. Engaged in advanced coursework and research in microbial pathogenesis, immunology, and diagnostic microbiology. Developing expertise in laboratory techniques, data analysis, and the application of microbiological knowledge to clinical and public health settings. Actively participating in seminars, workshops, and collaborative projects to enhance practical skills and theoretical understanding.
