Samuel Mcconkey

Dedicated and customer-oriented professional with a diverse background in customer service, gardening and sports trading. Proficient in delivering quality services to multiple customers by communicating in a courteous and professional manner. Having a keen eye to monitor consumer behaviour, researching market trends and recommending innovative strategies.

Adept at performing daily tasks to manage store operations and improve customer experience. Highly functional in multi-cultural environments and cross-functional teams to optimise productivity and business growth. Strictly complying with H&S policies, the Consumer Rights Act 2015 and relevant regulations of the Federal Government.

Proficient in handling cash transactions, maintaining inventory, and ensuring safety standards. Looking for a dynamic opportunity to utilise prior expertise and knowledge in a growing organisation.

Retail Assistant - British garden centre - Enfield

(2025-01)

Retail Assistant - Card Factory - Wood Green

(2023-09 - 2024-03)

• Successfully delivered high-end customer services to clients by ensuring satisfactory services and improving overall customer experience.
• Oversaw quality assurance and inventory control while enhancing inventory accuracy and maintaining proper stock.
• Provided guidance and recommendations to customers according to their expectations and requirements.
• Conducted market research and identified sales needs to capture the attention of potential clients.
• Implemented shop floor tasks and SOPs, ensuring smooth operations and product availability.
• Efficiently showcased products while explaining product features and benefits.

Gardener - Public Voice - Haringey

(2022-06 - 2023-04)

• Coordinated with head gardener before shift while timely reporting and getting daily instructions and priorities.
• Maintained green and healthy plants by watering, weeding and applying pesticides accurately.
• Performed cleaning after hedge, tree and branch removal while keeping areas safe and hazard-free.
• Ensured well-maintained ground while keeping trees, hedges, grass and other plants presentable.
• Regularly mowed and edged grass while maintaining a trimmed appearance and excellent grass health.

Football Analyst - The Football Circle

(2021-10 - 2021-11)

Marketing Specialist Course - Infront Sports & Media Ag

(2021-01 - 2021-08)

Sports Trader - LSX Trading

(2020-03 - 2020-07)

Sandwich Artist - Subway

(2019-08 - 2019-09)

Gardener - Wools Lane Gardening Centre

(2012-06 - 2012-07)

C&G LEVEL 1 ICT - Information Communication Technology - College of Haringey, Capel Manor College (2018-07)

Diploma - Countryside & Environment - Capel Manor College (2017)

NCFE Level 1 Award - Safeguarding - Capel Manor College (2017)

Level 1 - Flower Arrangement - Capel Manor College (2017)

City & Guilds Level 1 - Land Based Studies - Capel Manor College (2017)

Customer Service Course - Customer Service - Catch22 (2018)