Julie Brownleeb

I have a high level of confidence and I am willing to help out and learn new skills in different surroundings, I work well in a team and I easily adapt to the needs of other people around me. I have a high level of Patience when it comes to difficult situations that may lead to challenges. I have achieved my NVQ Level 1 and level 2 in one of my previous jobs. I am wanting to take on a new challenge including helping others around me with what they require to be happy.

Pharmacy Dispensing Assistant - Rowland's - Warrington, Cheshire

(2017-04)

• Maintained safe supplies of medicines by ordering, labelling, dispensing, endorsing and prescription collections.
• Ensured all prescribed products were picked and dispensed accurately for customers across Warrington.
• Ensured prescriptions were labelled and dispensed in a timely and accurate manner, complying with patient confidentially and data protection protocols.
• Ensured customers left feeling informed and confident about their healthcare needs.
• Maintained safely stored documentation filing systems, both electronically and on paper.
• Worked with internal departments including patient services, production unit and warehouse, ensuring patient's requirements regarding medication supplies.
• Worked collaboratively with dispensing teams, guaranteeing efficient and safe running of the dispensary.
• Processed credit and debit card payments and returned correct change for cash purchases.
• Managed inventories, rotated stock, removed expired or damaged products, and resolved discrepancies in drug counts.
• Received and verified incoming drug inventories and reported discrepancies to lead pharmacist.
• Maintained clean and organised pharmacy shelving and work areas.
• Assessed whether prescription charges should be paid, in line with guidelines.
• Compiled customer demographic, allergy and medical history background.
• Efficiently processed till transactions for new and refilled prescription orders.
• Created new customer profiles and updated changes such as demographics, allergies and new medication in pharmacy computer systems.
• Received, reviewed, dispensed and labelled over 40 prescriptions daily with expert accuracy.
• Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
• Executed opening and closing duties.
• Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
• Accurately selected, measured and combined prescription components to prepare custom orders.
• Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
• Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
• Entered patient and medication information into proscript to generate perscription labels.
• Adhered to regulatory guidelines for workplace safety and customer confidentiality.
• Participated in inventory audits for prescription pharmaceutical and over-the-counter products.

Pharmacy Dispensing Assistant - Lloyd's pharmacy - Warrington, Cheshire

(2009-07 - 2017-02)

• Opened incoming supplies and stocked in correct locations.
• Communicated with insurance companies for billing purposes.
• Updated and submitted documentation for insurance, shop management and liability purposes.
• Restocked shelves and prepared expired drugs for return.
• Supported chemist in preparing 80 prescriptions daily.
• Entered current customer, payment and inventory information into system.
• Arranged visually-appealing displays of pharmacy goods according to merchandising planograms and end cap placement needs.
• Answered patient questions regarding medication.
• Met with customers and answered questions in friendly and knowledgeable way.
• Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
• Maintained pharmacy counter and related areas in clean, neat and organised fashion.
• Helped pharmacy staff prepare medications and fill orders.
• Prepared medication labels with item name and quantity.
• Reviewed order information against computer database.
• Performed clerical functions, including filing, copying and faxing.
• Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
• Entered patient and medication information into compass to generate perscription labels.
• Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
• Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
• Accurately selected, measured and combined prescription components to prepare custom orders.
• Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
• Executed opening and closing duties.

Care Assistant - HeatherCroft - Warrington, Cheshire

(2007-01 - 2009-11)

• Caring for the elderly.
• Maintained hygiene.
• Duty of care at meal times.
• Spent time with the elderly.

GCSE - Health and social care - Sir Thomas Botler High School (1996)