Julie Jones

I am now at a point in my career where I have a lot of experience and knowledge to share while no longer needing to work full time. Having spent a lot of my career in roles with responsibility for peoples welfare I feel it is time to take a different route and use my skills in a different industry. I am an experienced multi-disciplinary team manager, who has enjoyed the challenge of bringing partners and colleagues together to achieve outcomes.

I have extensive knowledge of working in domestic abuse, criminal justice, behaviour change, social care and safeguarding. I enjoy delivering training and facilitating workshops but also have wide experience of directing and participating in strategic outcome focussed decision making. I have always gone above and beyond my role, looking to improve quality and practice.

I am not currently working as took my Civil service pension however i feel that recently i need to engage in part time work to continue mental stimulation as well as physical with my gym.

Customer Ambassador at Estuary Housing Association november 2024 to 2025

Answering calls being the first point of customer enquiries. Dealing with enquiries via email.

• Calls can relate to payments, rent and tenancy enquiries, repairs, complaints, anti social behaviour and tenant welfare

Workforce Development Officer at Essex Social Care Academy (2023-07 – 2023-11)

• Organising and supporting student social worker and student occupational therapist placements with Essex Social Care
• Organising their induction programme including equipment and systems access

MARAT Manager at Southend City Council (2016-10 – 2023-07)

Running the Multi Disciplinary team (Police, Social Care, Independent Domestic Violence Advocates, voluntary sector, substance misuse agencies, Probation service, Health etc) which safeguards High Risk Domestic Abuse victims through the Conference and action planning.

• Representation at Domestic Abuse forums and strategic planning across Southend and wider Essex
• Writing reports on the service performance with use of quantitative and qualitative data
• Writing and implementing the quality assurance process for the service
• Liaison with national partners and completing research to ensure practice is up to date and effective

Domestic Abuse Lead (Secondment) at Southend City Council (2021-06 – 2021-11)

• Managing the Implementation of the Domestic Abuse Act 2021 Statutory Requirements
• Gathering information to write a Needs Assessment
• Gathering agencies and partners to collaborate and action plan, formulating a Strategy
• Liaison with government departments on the duties

Probation Representative / Offender Manager / Staff Development Officer at Essex Probation Service / Community Rehabilitation Company (2004-12 – 2016-10)

I had several roles during this period. Most recent before leaving was to act as the Probation Representative to all 3 Southend, Essex and Thurrock MARACs. I developed this role from its concept and ensured that it was effective and efficient in providing the knowledge and expertise required from probation but also that the process and administration was efficient.

I became the Domestic Abuse specialist for the service. Prior to this I was an Offender Manager/Staff Development Officer and undertook extensive training in safeguarding, criminal justice, report writing and completed the level 3 Diploma in Probation Practice, followed by qualification as an Assessor to deliver this qualification to others. I wrote and developed an induction programme for staff that integrated with the formal training, and developed the on the job skills and experience required.

Interviewing Officer at Department for Work and Pensions

Part time role for 18 months whilst bringing up my family.

Fraud Officer at Lloyds Bank Card Services

Part time role whilst bringing up my family.

Team Leader at National Westminster Bank

Customer service role where I became a Team Leader and worked on Quality Assurance Team prior to having my children.

Diploma in Probation Practice (2011)

GCSE in English Language (1984)

GCSE in English Literature (1984)

GCSE in Biology (1984)

GCSE in French (1984)

GCSE in German (1984)

GCSE in Mathematics (1984)

GCSE in Geography (1984)