Sales Assistant, Jarrolds
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Enthusiastic, sociable, and customer-focused professional with a strong passion for delivering excellent service. Friendly and approachable, with proven experience creating positive customer experiences in fast-paced retail and hospitality environments. Reliable and hardworking team player who thrives during busy periods and events, consistently delivering efficient and friendly service.
Experienced in cash handling, managing solo shifts, and supporting overall team operations, with a strong reputation for professionalism, reliability, and performing well under pressure.
Sales Assistant, Jarrolds - Kurt Geiger - Jarrolds Department Store
(2022-07 - 2026-02)
Worked as a Sales Assistant for Kurt Geiger within Jarrolds Department Store, delivering a consistently high standard of customer service.
Responsibilities included greeting customers, responding to product queries, offering styling advice and product recommendations, and processing transactions accurately at the till. Managed returns and exchanges efficiently while ensuring the sales floor remained clean, well-stocked, and visually aligned with brand standards. Regularly supported the achievement of sales targets and contributed to the smooth day-to-day running of the concession.
In addition to customer-facing duties, was trusted to step into a supervisory role in the manager's absence, acting as the main point of contact for staff, resolving issues, and ensuring operations ran effectively. Handled stock control tasks including checking in deliveries, preparing and packing online orders to a high standard, replenishing sold items, organising and maintaining the stock room, rearranging stock to accommodate new deliveries, and preparing for stock take. Also responsible for closing down tills, completing pair checks on footwear, maintaining shop floor displays, and upholding GDPR sta
Bar Assistant - Sprowston Sports and Social Club - Sprowston Sports and Social Club
(2024-08)
Worked as a Bar Assistant at Sprowston Sports and Social Club, providing efficient and friendly service during regular shifts, large events, and late-night functions. Trusted to manage solo shifts, independently overseeing drink preparation and service, cash handling, opening and cashing up tills, and ensuring customer safety at all times.
Responsibilities included changing barrels, opening and closing the premises (including locking doors and setting alarms), and maintaining high standards of cleanliness throughout the bar area. Supported high-volume event nights by clearing and washing glassware, emptying bins, collecting glasses, preparing tea and coffee, and ensuring full compliance with licensing and health & safety regulations. Recognised for reliability, professionalism, and the ability to work effectively under pressure.
Cleaner, Horsford Medical Centre - G4S - Horsford Medical Centre
(2021-10 - 2022-07)
Responsible for maintaining high standards of cleanliness and hygiene within a medical environment, ensuring all areas are consistently cleaned to a thorough and professional standard. Duties include cleaning and sanitising surfaces, hoovering and mopping floors, dusting, and cleaning windows, sinks, toilets, kitchen areas, and fridges. Regularly empty bins and manage waste safely, ensuring general rubbish is kept strictly separate from clinical waste in accordance with established procedures.
Maintain and restock soap, sanitiser, tissue, and hand towel dispensers, ensuring all facilities remain fully stocked and compliant with hygiene and infection control standards.
Teaching Assistant (Work Experience) - Sparhawk Junior and Infanct School
(2019 - 2020)
Completed work experience alongside achieving a Level 2 Certificate in Supporting Teaching and Learning in Schools. Provided classroom support by listening to pupils read, assisting with spelling and daily learning tasks, and offering guidance during independent work. Supported teachers with lesson preparation and the organisation of classroom resources.
Supervised pupils during school trips and within shared environments such as the library and assembly hall, contributing to a safe, inclusive, and positive learning environment.
Cleaner - Churchill Contract Cleaning - High School
(2010 - 2011)
Responsible for cleaning and maintaining a designated area within a high school, ensuring all spaces were kept to a consistently high standard. Duties included emptying bins, cleaning and sanitising desks and tables, hoovering and mopping floors, and dusting skirting boards and high-level surfaces. Carried out daily cleaning of toilets and sinks, maintaining strict hygiene and safety standards within the school environment.
Cleaner - Churchill Contract Cleaning - High School
(2014 - 2016)
Responsible for cleaning and maintaining a designated area within a high school, ensuring all spaces were kept to a consistently high standard. Duties included emptying bins, cleaning and sanitising desks and tables, hoovering and mopping floors, and dusting skirting boards and high-level surfaces. Carried out daily cleaning of toilets and sinks, maintaining strict hygiene and safety standards within the school environment.
Level 2 Certificate - Supporting Teaching and Learning in Schools - Sparhawk Junior and Infanct School (2019 - 2020)
