Care Assistant - Trafford Waters - Manchester
(2026-08)
Bank position
- Provide assistance, personal care, activities and companionship to residents.
- Promote independence residents' needs, health and wellbeing.
- Administer medication in line with the care plans.
- Work with residents and their families to deliver person centred care plans to each individual.
- Assist with mealtimes and safe moving.
- Maintain safe, clean-living environment in line with the Health & Safety protocols
Domiciliary Home Care Assistant - Cera Care - Manchester
(2026-05 - 2026-07)
Reason for leaving: Zero Hour contract
- Deliver personal care including washing, dressing, bathing, oral hygiene and continence support.
- Prompt and assist clients with prescribed medications in line with care plans.
- Provide companionship, emotional support and social interaction to reduce isolation.
- Use the Cera digital app to log visits, record health indicators.
- Follow person centred care plans and update changes.
- Prepared nutritious light meals tailored to dietary needs and preferences.
- Carried out general cleaning, laundry and domestic upkeep of the client's home.
- Offered consistent companionship and emotional support.
Accommodation Support Worker - Hotel 346 - Manchester
(2017-03 - 2025-05)
Reason for leaving: Contract ended. Supported vulnerable adults living in temporary accommodation referred by (Manchester City Council Homelessness Service), including individuals experiencing homelessness, mental health conditions, complex needs and challenging behaviours.
- Delivered person-centred support, encouraging independence, wellbeing and positive outcomes through tailored support plans.
- Monitored residents' wellbeing, identified safeguarding concerns and reported issues promptly in line with organisational policies and procedures.
- Worked collaboratively with healthcare professionals, social workers, housing teams and external agencies to coordinate effective support.
- Assisted residents with housing benefit applications, tenancy matters and accessing community services to help sustain accommodation and prevent eviction.
- Managed property maintenance, health and safety compliance and the day-to-day operation of supported accommodation.
- Used effective communication, conflict resolution and de-escalation techniques to manage challenging situations and maintain a safe environment.
- Maintained accurate records, completed incident reports and documented resident progress to ensure continuity of support.
Hotel Receptionist - Lansdowne Hotel - Manchester
(2010-08 - 2017-03)
Reason for leaving: Change of ownership
- Managed front-of-house operations including email and fax correspondence.
- Handled guest complaints professionally and resolved issues with a calm, solution-focused approach.
- Responsible for daily banking, cash handling and accurate financial reconciliation.
- Produced staff rotas and delivered induction and on-the-job training for new team members.
- Liaised across all departments to ensure smooth daily operations.
- Ensured security, health and safety procedures were followed and fully documented.
Home Care - Apex Recruitment Services - Manchester
(2003-09 - 2010-08)
Reason for leaving: Part time
- Delivered person-centred care across a diverse client caseload in the community.
- Assisted clients with washing, dressing, grooming and toileting with respect for privacy and dignity.
- Prepared meals and snacks; supported feeding and hydration as required by care plans.
- Administered medications accurately and reported any concerns to the care manager.
- Completed domestic tasks including cleaning, laundry, shopping and errands.
- Monitored client health, recorded progress and reported changes or safeguarding concerns promptly.
- Followed and updated care plans to ensure continuity and quality of care.
Healthcare Assistant - Hollymount Nursing Home - Blackburn
(1996-01 - 2003-07)
Reason for leaving: Relocation
- Read and followed individual care plans for each resident.
- Assisted residents with personal care: getting in and out of bed, washing, dressing, toileting and eating.
- Supported mealtimes, encouraging adequate nutrition and hydration.
- Provided companionship and gently encouraged participation in social and recreational activities.
- Maintained daily reports and alerted senior nursing staff to any changes in residents' physical or mental health.
