Kamran Hussain

A skilled Field Service Engineer and Data Cabling Technician with hands-on experience in fibre optic installations, telecoms equipment maintenance, and customer-facing technical support. Proven ability to troubleshoot, install, and test network infrastructure while adhering to safety and quality standards. Adapt at working independently or within teams to deliver efficient and reliable service.

Expanding capabilities through training in PC hardware, windows operating systems, network fundamentals, windows networking and TCP/IP troubleshooting skills that support EPOS and IT installation and maintenance in retail and hospitality.

POS Terminal Installation Technician - CERCO DEC

(2025-01)

• Installed and configured card payment machines (POS terminals) at customer sites.
• Performed software installations and updates on payment systems and related hardware.
• Installed and set up HHTs (Hand-Held Terminals) for operational use.
• Tested systems after installation to ensure correct functionality and connectivity.
• Provided on-site technical support and troubleshooting during and after installation.
• Worked across multiple locations, ensuring installations were completed effectively and to company standards.

FFTP Installation Engineer - Kelly Communications (City Fibre)

(2023-08 - 2024-04)

• Installed fibre optic cabling via poles, MDUs, and PIA infrastructure.
• Conducted pre-installation site surveys, risk assessments, and route planning.
• Performed OTDR and power meter testing to ensure optimal fibre performance.
• Provided customer demonstrations post-installation, ensuring satisfaction.
• Followed strict safety protocols, maintaining a zero-incident record.

Mail Sorter (Contract) - Royal Mail

(2024-11 - 2025-01)

• Demonstrated logistics efficiency in high-pressure environments.
• Operated scanning systems, ensuring accurate parcel routing.

Customer Service Advisor - Capita

(2023-01 - 2023-03)

• Resolved technical and service-related customer queries.
• Documented faults and escalated issues to engineering teams.

Warehouse Operative - ASDA / Amazon

(2020-01 - 2022-12)

Developed logistics coordination and inventory management skills.

FAST TRACK IT COURSE - IT - CERCO (2025-01)

BTEC Level 3 - Professional Competence for IT & Telecoms Professionals - Aim2Learn (2023-01 - 2023-12)

EAL Level 2 Diploma - Engineering Operations (2020-01 - 2020-12)

BTEC Level 1/2 - Engineering (2019-01 - 2019-12)